Windows 10: My pc randomly shut down. Checked event viewer for the reason but I have no idea whats this....

Discus and support My pc randomly shut down. Checked event viewer for the reason but I have no idea whats this.... in Windows 10 Software and Apps to solve the problem; Can someone explain this?A fatal hardware error has occurred.Reported by component: Processor CoreError Source: Machine Check ExceptionError Type:... Discussion in 'Windows 10 Software and Apps' started by noahtheidiot, Feb 13, 2024.

  1. NOAHTHEIDIOT
    noahtheidiot Win User

    My pc randomly shut down. Checked event viewer for the reason but I have no idea whats this....


    Can someone explain this?A fatal hardware error has occurred.Reported by component: Processor CoreError Source: Machine Check ExceptionError Type: Cache Hierarchy ErrorProcessor APIC ID: 6The details view of this entry contains further information.

    :)
     
    noahtheidiot, Feb 13, 2024
    #1
  2. JOHNNY LIN
    Johnny Lin Win User

    Computer randomly shuts off and restarts with Reason Code: 0x500ff

    My buddy's computer keeps randomly restarting. Usually when he's playing a game. It has randomly restarted just when he's on YouTube. 
    Event Viewer says:

    Here is a screenshot of Event Viewer. 
    I think this event was it.  He has a prebuilt cyberpower gaming PC. 
    Any suggestions are good.
     
    Johnny Lin, Feb 13, 2024
    #2
  3. SAYAN_GHOSH
    Sayan_Ghosh Win User
    PC does not shut down requires forece shut down

    Hello,

    We really appreciate your patience. Let me give you few more troubleshooting steps which might apply to your situation and ascertain the cause of the issue.

    • Try removing all the external peripheral devices including all usb drives except keyboard, mouse and monitor and check.
    • Try to shut down the computer while forcing the running applications and check the results in the subsequent restart. Follow the below steps.

    • Press Windows key + X, select
      Command prompt (Admin) to bring up elevated Command prompt.

    • In Command prompt type
      shutdown -s -f and press enter.

    If it still does not help, try to view the Event IDs in Event Viewer to check for specific events triggering the issue.

    To view activities in Windows, I suggest you to open the Event Viewer. To do so, follow the below steps.

    • Go to the Control Panel and choose to click on the
      Administrative Tools icon.
    • The above action will open up a new window of the Administrative Tools where you will see the
      Event Viewer.

    Please write to us with the results.

    Thank you.
     
    Sayan_Ghosh, Feb 13, 2024
    #3
  4. TRY3
    Try3 Win User

    My pc randomly shut down. Checked event viewer for the reason but I have no idea whats this....

    Event viewer

    I suggest you re-install the video driver. I'll add a few words of explanation about Event viewer in a moment. They won't affect the need to reinstall that driver as your first step. Denis
     
    Try3, Feb 13, 2024
    #4
Thema:

My pc randomly shut down. Checked event viewer for the reason but I have no idea whats this....

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