Windows 10: My PC runs fine for a while then the mouse is frozen

My PC runs fine for a while then the mouse is frozen. CTRL ALT DEL is frozen too. If I wait for a time windows realises something is wrong, collects data and presumably sends this to Microsoft, and then reboots. How do i fix this? ThanksWindows 10

:)

 

Frozen Mouse After Wake From Sleep

Hi All,

Just an update on my frozen mouse upon wake from sleep issue. I carried out each of the steps below and tested after each one:

1. ensured that my motherboard chipset and BIOS are up to date
2. for each USB Root Hub I ensured that 'Allow the computer to turn off this device to save power' was unchecked
3. for each USB device (mouse and wireless Xbox One adapter) I ensured that the computer would not power off these devices
4. for the Balanced Power mode I disabled the USB Adaptive Suspend mode

Even after all of the steps above, my frozen mouse issue would not go away. My last resort was to try the original USB mouse that shipped with the computer. Immediately after connecting this mouse the issue no longer remained, the computer would wake from sleep and the mouse would work fine.

Based on this information, my belief is that I have a faulty mouse. Is there anything else I'm missing to troubleshoot?

Thank you.

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

 

Wandering mouse

Hi,

As an initial troubleshooting step, I suggest you to adjust the mouse speed and check if that helps to resolve the issue.

• Type mouse on the search bar and select Mouse and touchpad settings.
• Select Additional Mouse Settings.
• Select Pointer Options and adjust the mouse speed under Motion.

If the issue still persists, I suggest you to run the Hardware and Devices troubleshooter.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Hardware and Devices.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.