Windows 10: My pc stuck on shut down and restart screen, drivers update

I built a new pc last year in October, it worked fine at first but recently I ran into some problems:1. it stuck on the shut down and restart screen. Whenever I try to restart the PC, it gets stuck and it will always show the blue screen at last. For shut down, it just stays there with the loading screen and I need to manually shut it down by holding the power button.2. It has trouble updating the drivers. I tried to update the Nvidia app today but it fails and it asks me to manually reinstall it, but it got stuck while I was trying to delete the nividia app and install the latest one on their

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PC stuck in restart loop after latest update

Thank you kindly for your reply zbook. After following steps 6-8 I got this screen. What should I do now?

 

windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

When restarting or shutting down, the computer stays loading on the "shutting down.../restarting..." screen and gets stuck

When restarting or shutting down, the computer stays loading on the "shutting down.../restarting..." screen and gets stuck

the only work around is if windows needs to restart for an update, or physically turning off the pc and turning it on again with the power button.