Windows 10: My pc turns off while playing games

Hi, my pc stays awake for most of the days but when I'm playing games like world of warships, it tends to restart and I don't know what's the issue. I've tried going to bios but I don't want to complicate anything, any help is appreciated

:)

 

play games on my pc

Hi Lisa,

In order to assist properly, kindly answer the following questions:

• On which website are you trying to play the game? What is the title of the game?
• Have you tried using other browsers like Edge?
• What error message are you getting?
• Can you provide more details on the troubleshooting steps that you have tried so far?
• Are you experiencing that same thing using other PCs?

Your response is highly appreciated.

 

screen flikkering and low fps when playing fullscreen games

Thank you for the update. Let us further isolate this concern, by disabling Game bar and Game DVR. To do this, you may follow the steps below:

How to disable Game bar

• 
  Right-click the Start button.
  
• 
  Click Settings.
  
• 
  Click Gaming.
  
• 
  Click Game bar.
  
• 
  Click the switch below Record game clips. Screenshots, and broadcast using Game bar so that it turns
  Off.
  

How to disable Game DVR

• 
  Right-click the Start button.
  
• 
  Click Settings.
  
• 
  Click Gaming.
  
• 
  Click Game DVR.
  
• 
  Click the switch below Record in the background while I'm playing a game so that it turns Off.
  

If the issue persists, I suggest that you create a local user and check if the same issue will occur.

Keep us updated.

 

Can't play my pes13 game on my windows 10 professional PC desktop

Hi,

Thank you for contacting Microsoft Community.

I understand that you are unable to play game.

I will certainly help you with this.

Did you check the game compatibility with Windows 10?

I would suggest you to go through the below steps:

Steps: Try to run the program in compatibility mode:

• 
  Right click on the game icon through which you launch the game.
  
• 
  Click on properties.
  
• 
  Click on compatibility tab.
  
• 
  Check the box, run this program in compatibility mode and select the previous operating system.
  
• 
  Click on apply and then ok.
  

I hope this helps. Please post back with the status of the issue and we will be glad to assist you further.