Windows 10: My pc will randomly like flicker green go black then the screen comes on but it crashes...

I'll play a game through steam or use discord or watch YouTube and this will happen and the following app will crash my screen will flicker green then go black then turns back on

:)

 

Random black screen flickering issue

Win10 Enterprise version 1909 build 18363.720

So I've been trying to troubleshoot an incredibly annoying screen flickering issue for months now.

I have a dual monitor setup, one is an Asus ProArt PA248 connected via Display port, and the other is actually a 32inch Toshiba TV connected via HDMI.

This setup ran fine for years and then one day I started getting a random black screen flicker, some details about the issue:
- Both monitors flicker together, it isn't isolated to just 1 of them
- Happens every 5-10 seconds, randomly
- It can go for days without any issues, and kicks in randomly at random times
- There's no colors mixed into the flicker, it's pure black

Some troubleshooting steps I've tried
- New cables, no luck
- Messing with every driver I can find, stock windows drivers and all versions of Intel display drivers
- Someone suggested I bypass the built in Intel display adapter and MB ports & drivers so I bought a cheap GT 1030, was fine for a couple days then the exact same flicker issue started back up, so the issue doesn't even seem to be display/driver/graphic card related
- Booting into safe mode the issue went away, it could have just been a random coincidence but I found it interesting that the issue stopped while I was in safe mode

My PC hasn't changed much over the years so all the obvious troubleshooting hasn't led anywhere, I'm not sure where to look or what to try next, the PC is a little dated at 6 years but still runs fine otherwise I'd hate to have to build out a new system just because of this issue.

 

Flickering and Black screen

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties that you are facing at the Windows login screen.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type winver in Windows search/Run command)
• What is the make and model of the PC?
• Are you aware of any changes on the PC prior to this issue?
• Do you get any error message/code while login to the PC?

Meanwhile, we would recommend you to follow the suggestion from this article:

Troubleshoot black screen or blank screen errors

Troubleshoot screen flickering
in Windows 10



Let us know the results. We will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

Screen flicker and hangup on desktop screen

The short term fix for me was to roll back to Windows 7. I did not have the time to work through the issues but will try again in a week or so. I had a call in to the Microsoft Answer Desk and got a call back after I rolled back. Pasted below are the suggestions
to attempt find the problem. In my case, I suspect Norton was the culprit since that was the common product on both my desktops and I was not seeing a flicker in Task Manager window.

From the Microsoft Answer Desk:

Here are the Steps for the Flickering issue.

If we see the screen flickering after sign-in there are two possible causes - apps causing Explorer to crash, or display driver issues.

To start, press this key combination: CTRL+SHIFT+ESC

If this opens Task Manager and that window is NOT flickering:The likely cause is Software Compatibility issue causing Explorer.exe to crash repeatedly.

• Use the File, Run option in Task Manager to open additional tools as-needed. Be sure to check the box to run tools as Administrator. These could include:
  
  appwiz.cpl: Opens Programs and Features
  
  compmgmt.msc: Opens Computer Management
  
  cmd.exe
• You can search for crash events in the Event Logs and find if any third party DLLs are the faulting module in the Explorer,.exe crashes Or uninstall software that is likely to include shell extensions.
  
• If removing software does not resolve the issue, use these commands to repair Windows:
  
  dism /online /cleanup-image /restorehealth
  
  sfc /scannow

We have reports that removing these apps help resolve the issue:

• Norton Antivirus
• Other AV solutions
• iCloud
• IDT Audio (faulting module IDTNC64.cpl)

If Task Manager is flickering, or it didn't open, proceed with display driver troubleshooting:
The likely cause is a display driver or display hardware issue.

• Boot to Safe Mode with Networking.
• Use the same steps here as for Black Screen issues - if dual chipset, disable built-in graphics, if still flickers, try with only the other chipset enabled.
  
• If this does not work, or there is only a single chipset, uninstall the device and remove the driver software.
  
• Then boot into Windows and update the drivers to the latest from the manufacturer.
  

Here are the Steps for the Flickering issue.

If we see the screen flickering after sign-in there are two possible causes - apps causing Explorer to crash, or display driver issues.