Windows 10: My pc with windows 11 automatically shut down and says your pc runs into a problem

When am using my pc it will automatically shut downbefore shutting down, it will give a command that the pc run into a problem and needs to reboot after the reboot it still does the same thing. I have tried may way to resolve the problem but still not working, troubleshooting, system restore etc

:)

 

PC shutting down automatically

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that the PC is shutting down automatically when using.



I would suggest you to run the powercfg
command to generate the sleep diagnostic report to analyze the issue further. Kindly follow the steps to generate the report.

1. Click on the Search Bar
   on the Taskbar and type CMD.
   
2. Now right click on it and select
   Run as administrator.
   
3. Type the following command and hit enter:
   powercfg /systemsleepdiagnostics
   

I have sent a private message to you, once the report is generated please share it through private message.



However, if you are connected to domain network there could be some group policies affecting this, I would suggest you to post your query on

TechNet forums, where we have expertise and support professionals who are well equipped with the knowledge to assist you with your query.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Windows 11 says compatible, but in instalation says it isnt?

The very first step, before running the buggy PC Health Check app, is to see if your CPU is on the approved list for Windows 11. Is it?

 

Splash screen says "this PC is unable to run windows 10" - Compatibility report says "You're Good to Go"

I have a weird issue where the Windows 10 App is giving different information depending on what screen I am on.

When I first open the app it says "Unfortunately, this PC is unable to run Windows 10" (See screen shot below)



So I click on the "View Report" to check the compatibility issue and I get a clean bill of health saying "You're good to go, Your PC will work with Windows 10"



What gives? I have not seen the temp folder showing that any files are getting downloaded in preparation for an install.

Background:

• The first time the compatibility report ran I had the widely reported issue of the CPU being reported as incompatible. I followed the instructions for forcing the patch for the App to be installed and I forced the compatibility checker to be re-run by following
  the steps over here How to Fix: CPU Not Compatible with Windows 10 Error (steps that are also suggested on this forum)
  • for whatever reason I got a confirmation saying that the compatibility checker had run in the command prompt but when I opened the app the last run day was from over a month ago and it still listed my CPU as being incompatible
  • Tried several more times with the same result
• When the Launch date happened the App must have run itself as the "last run" date changed to 7/29 and the compatibility check says I am all good. But the splash screen still says this PC is unable to run windows 10
• Uninstalling the app and re-downloading the necessary KB's doesn't fix the problem

System info:

• Lenovo W520 4270CTO
• CPU: i7-2960XM @ 2.70 GHz
• Video Card - Intel HD Graphics
• Video Card Discrete - NVIDIA Quadro 2000M
• Windows 7 SP1 64 bit

Any thoughts / suggestions? Thanks!