Windows 10: my PC wont broadcast sound to my headphones i need simple instructions cause i don't know...

i had an error that i fixed and then i couldnt hear sound please help me

:)

 

no sound in headphones

Hi Mary,

If your headphones stops working in Windows devices, you can try solutions below to fix the problem. The issue can be caused by incorrect sound settings, faulty audio drivers, etc. We suggest that you follow below simple instructions to troubleshoot the
problem.

• Check if the sound is muted. If it is muted, the headphone won’t have sound.
• Check the connection. Try unplugging the headphone and firmly plug it back in.
• Check the port. If you are using a USB headphone, try a different USB port.
• Try the headphone on another computer. Use your headphone on another computer. If it doesn’t work on that computer, the headphone might be broken. In that case, you need to replace it with a new one.

We're just here if you have further questions.

Regards.

 

Sound PC vs headphone

Hi Hans,

To isolate your concern, we'll need the following information:

• Have you tried to plug in another headset?
• Have you tried another port?
  

To check for possible cause of the issue, we suggest that you run Hardware and Devices troubleshooter. To do so, follow the steps below:

• Press Windows key.
• Type Troubleshooting.
• Click Hardware and Sound.
• Click Hardware and Devices.
• Follow the on-screen instructions.

If the issue persists, you may update the driver from your device manufacturer's website.

We're looking forward to your response.

 

no headphone sound

Hello,

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card. To help you resolve the issue, kindly answer the following questions:

• Have you tried updating the sound card driver?
• When did the issue start to happen?
• Were you able to hear sound from the headphones before?
• Have you tried performing some troubleshooting steps to resolve the discrepancy? If so, kindly provide the steps that you have done.

We look forward to your response.