Windows 10: My pc's disc drive

additional info: when I go to settings and click to select my disc drive, it does not show up

:)

 

No Drive C Disc error reapires at startup

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• For which drive are you facing this issue?
• Did you make any changes prior to this issue?
• What error are you getting?
• Are you referring to Disc drive or Hard drive?

If it is a Drive partition of the hard drive let's try the below steps and check if it helps to resolve the issue.

• Press Start and type This PC.
• On top you can see file ribbon. Select a drive and Click on
  manage.
• Select Optimize. Select the Drive which you want to optimize.
• Click on analyze and click Optimize.
• Restart the PC and check.

Note: This might take a long time to analyze and optimize. So better keep the laptop plugged in to charger. If the laptop shuts down in between the process it may cause issues.

I would suggest you to install the pending updates logging into Microsoft account.

Keep us posted to help you better.

 

I have just updated my PC's to windows 10

Hi Hugh,

In your first PC, you have mentioned that your disc drive is not recognized in File Explorer but is displayed in the Device Manager. This could occur if a drive letter is not assigned to the CD/DVD drive. I would suggest you to try assigning a drive letter
to the disc drive and then check if it is displayed in the File Explorer. Press Windows key + X, click on 'Disk management' and then check if the disk drive is listed. If it is listed without a drive letter, right click on the drive and select 'Change drive
letter and paths'. Click on 'Add' and then assign a drive letter that is not assigned for any other drives. Now, open File Explorer and check if the drive is listed.

In your second PC, you have mentioned that there is no sound. In this case, I would suggest you to try the steps suggested in this article and check:

http://windows.microsoft.com/en-in/windows-10/fix-sound-problems#v1h=tab01

Try these steps and let us know the results for further assistance.

 

DVD / CD disc drive not recoqnized after Windows 10 installation (HP - PC 64)

Hi Hansvan,

As you are unable to access CD/DVD disc on your device after upgrading to Windows 10, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• 
  What is the make and model of your device?
  
• 
  What exactly happens when you try to access CD/ DVD disc drive?
  
• 
  Were you able to see any error message/ error notification with this issue?
  
• 
  Have you connected the drive to your computer and check if it is detected in Device Manager?
  

I suggest you to try few of the below troubleshooting steps and check if it helps.

Step 1: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device Troubleshooter.

Step 2: If the drive is being detected in Device Manager try the below to update the drivers:

• Right click on Start button and select
  Device Manager.
• Expand DVD/CD ROM drives, right click on the drivers and click on
  Update driver software.
• Restart the computer and check if the issue persists.

Hope it helps. Reply to the post with an updated status of this issue and required information for further assistance.

Thank you.