Windows 10: My pc’s screen shuts down whenever i close a game

Hello,I got a Hp omen 16 laptop, i updated the drivers because sile games recommended me to do so baldurs launcher and i updated the AMD drivers through the official website, for a week there were no issues but now whenever i close a game my screen shuts down but i can still hear audio. The shutting down time vary according to the game, what could i do to fix this? A friend recommended me to wait a few months for a windows update.

:)

 

pc closes down suddenly

Hi,

There are different factors which can cause for your system to shut down unexpectedly. For us to isolate your concern, kindly answer the questions below:

• Have you made any changes on your PC prior to the issue?
• Are you getting any error messages or error codes?

In the meantime, we suggest you visit the article Troubleshoot blue screen errors
and perform the troubleshooting steps provided under the While using my PC
section.

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??

 

full screen problem in gaming

Hello Ganesh,

It's unfortunate that you are facing issues with the display in Windows 10. We'll certainly assist you with this.

We appreciate your efforts in trying to resolve the issue.

Share this information to assist you better.

• What is the make and model of the computer?
• Is the issue particular to that game or other games also?

This issue could occur if the your playing a game at a different resolution than the desktop resolution.

I suggest you to try the below steps and check if it helps:

Step 1: I suggest you to check the resolution of the game as well as the resolution with in the computer and see if you are able to play the games in full screen.

Step 2: I suggest you to follow the below link to troubleshoot the issues related to DirectX graphics and gaming on Windows 10.

DirectX Graphics and Gaming

Also,

Troubleshoot games

You can install Windows 8/8.1 drivers in compatibility mode from Manufacturer's website, if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select Properties then tap or click the
  Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Hope it helps. Kindly update the status of this issue, we will be happy to help you further.