Windows 10: My personal account on Windows 10 has screen time limits.

Hi there! So, my personal account has screen time limits and I didn't want them. I then turned the screen time limits off because my account was labeled as a child account, and that didn't work. I also tried kicking myself out of the family group, but that also didn't work. The only way I can bypass these time limits are by ending the Family Safety Monitor task in Task Manager. If anyone knows how to fix this, I would be grateful.I also contacted Microsoft Support, but they weren't much of a help.Regards,Kristian.

:)

 

Windows 10 Screen Time Limits for Child Accounts

OK. So, I've been using Screen Time schedules and hours for all of my children's accounts for over a year, and occasionally things get messed up, and these are my observations so far:

• If the account gets locked because of Screen Time limitations, and the child (who is prompted and tempted to) presses Request More Time, then it DOES NOT matter what the parent does with the Screen Time parameters of the account (except removing them altogether
  - which works as long as you LEAVE them OFF,) changes made to Screen Time WILL NOT unlock the account. THIS IS A BUG.
• In order to allow the child back on the computer after the child has requested more time, even the NEXT DAY, the parent must approve additional time from the request email, or (as long as the Child is NOT an administrator on the computer,) use the My Parent
  is Here override.

Examples:

• I had disabled 2 of my children's accounts, using Screen Time limits to BLOCK every day of the week. I enabled Child #1's account, one day, Thursday, June 11th, for 2 hours, and when he came back the next day, he pressed Request More Time. Now, no matter
  what I do, his account is locked everyday with the message that he will be allowed to log in again on June 18th - even though I have UPDATED his Screen Time Limits to 3hrs EVERY DAY. If I turn Screen Time Limits OFF, of course he's allowed to login, HOWEVER,
  as soon as I go into my Microsoft account, and turn Screen Time Limits ON, his account immediately locks, saying he will be allowed to log in on June 18th. He has to send me a Request for More Time EVERY DAY, and I need to respond to the email, in order to
  enable him to log into his account.

• The other child, Child #2,, DID NOT ever Request More Time, and as soon as I updated his Screen Time Limits, BOOM! he was able to log into his account.

• Today, my older son, that I have set to MAX SCHEDULED as far as duration, and I have his account disabled from 11:30PM to 5:00AM, was playing a game last night and his schedule with Screen Time expired. Yes, he presses Request More Time. Of course, I was
  in bed and never saw the e-mail. He also went to bed. Got up this morning played his game for 45 minutes, let his account stay logged in, and the computer went into screen lock, and at 3:17PM this afternoon, he tried to (login) unlock his screen and the message
  that came up said that he Ran Out of Screen Time. HOW?? He has MAX SCHEDULED? He IS an administrator on his laptop, and I had to have him Send me a Request for More Time, and I granted him 8 hours, and THAT unlocked his account. We'll have to SEE what happens
  tomorrow!

Clearly, this Screen Time Limits for Windows 10 (most recent version) has issues and bugs. Please focus and fix them - this whole falderall with Microsoft Parental Controls is driving me NUTS!

 

My son is able to bypass the PC screen time limit on Windows 10

Hi Cornell,

One of the possible reasons why you encounter your concern is sometimes your child’s Microsoft account may expire on their device and it will not be recognized as one of the existing child accounts in your family. To resolve your concern, we suggest
that you remove the exiting child account of your son in your family and add it back again. To do this follow the steps below:

• To remove an account on your family, follow these steps:

A. From a web browser, go to
http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.

B. To remove a child, select Remove at the top of the section labeled Select a child to view or edit their settings.

To remove an adult, including the account you used to sign in with, select Remove at the top of the Adults section. If you're the only adult in the family, you'll need to remove all the kids before you can remove yourself.

C. Select the person you want to remove from the family.

D. Select the Remove button that appears when you've chosen the person to remove.

2. To add a child in your family, follow the steps provided on this

link.

In addition, sign in your son’s Microsoft account on his device to refresh it. To do this, select the
Start button, then select Settings > Accounts and follow the prompt to verify his account. If the issue persists, we suggest that you check this

link to know how to fix screen time limits if it’s not working in Windows 10.

Let me know if the solution above works for you.

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.