Windows 10: My phone links calls section is not working

It says we need your permission to acess your mobile phone but i have but i have given all the permissions already * Moved from Community Center

:)

 

Your Phone App: Ringtone and Call quality terrible?

Hi,

Anyone help with this? Thanks.

Windows 10 version: 1909 (Build: 18363.815)
Your Phone App version: 1.20041.85.0
Your Phone Companion Link to Windows app version: 1.20041.82.0
Link to Windows Service version: 1.0.5.2.30

Samsung Galaxy S10: Android 10 / OneUI 2.1

It worked fine using my Surface Pro 4 but on my new Surface Pro X the Ringtone and Call Quality through the Your Phone app are terrible: Constant crackling, tapping whatever you want to call it. Kind of like coins being dropped.

All other aspects of Your Phone work wonderfully.

I've tried:

Phone:

1. Bluetooth: Unpairing the Surface Pro X
2. Your Phone Companion App: Clearing Application Data/Cache

Surface Pro X:

1. Settings -> Bluetooth: Unpairing the phone
2. Settings -> Phone: Unlinking the phone
3. Settings -> Apps: Your Phone App: Repair and Reset

I then set it all up again which went through all fine.

I've also tried:

1. Device Manager -> All Bluetooth Drivers -> Update Driver
2. Paired a Bluetooth speaker to my Surface Pro X. This works fine.

I suspect the issue is related to the Your Phone App and Bluetooth but don't know where to check next?

Because the crackling noise seems to be bluetooth related.

Thanks

- - - Updated - - -

Anyone?

Thanks

 

Windows Phone Link - Messages Send Notification not working

Yes, the laptop is listed as a connected device. The basic connection/link appears intact.

That video must be old (it calls the PC app "Your Phone" rather than "Phone Link" for a start), and in the video at 01:44 the button is called "Open Settings on Phone" rather than "Send Notification", so the demonstration here seems to work a bit differently. Nonetheless, that shows the exact step in the process that doesn't work for me. All the stuff beforehand succeeds smoothly. All the stuff after that works fine too.

¯\_(ツ)_/¯

 

Window Phone App Links Not Working

Has anyone else come across or got any suggestions for why the links within the Windows Phone App (Metro not Desktop) do not work?

Connect my phone to my Windows 8.1 computer & the app opens correctly, showing & synching all my pictures under the 'On your phone' heading. These I can click on & view but not the apps listed in the other 2 sections - 'In the Store' & 'On the web'. Holding
the mouse over these icons makes them change to slide up & show the app name but clicking on them or the browse/do more links below ha no effect.

Not the end of the world but annoying nonetheless. Have tried uninstalling & reinstalling the app but no change. Any suggestions?