Windows 10: My PIN does not work, I am not able to rest PIN as I cannot access MS and I am not given PW...

My PIN does not work, I am not able to rest PIN as I cannot access MS and I am not given PW option. I am locked out of my desk top!

:)

 

Pin and PW not working , computer in airplane mode

I have read EVERY thread and tried every tutorial given by Microsoft on them amd I cannot get into my computer.

Left for a meeting and it was updating

-Come back and it says "Something happened and your pin isnt available. Click to set up your pin again"

-click setup pin again amd it says I need to download an app from the app store, click yes. Pop up flashes off and we are back to sign in screen.

-go to sign in with password, tells me password is wrong.... it's the same as it's been for years. Try it a dozen times making sure caps is off etc. No dice

-click forgot my pw, says just a moment and flashes back to sign in screen

-go on my phone and sign into my Microsoft account (so clearly the pw was right....) change pw

-still cannot sign in and realize the comp isndisplaying airplane mode w no other option. I have a hardwired fiber line not wifi.

-unplug ethernet replay after restart etc etc

-tried every advanced option scenario and ALL of them ask for pw at some pt

-tried boot media repair comp, ASKS FOR PW

-tried boot media command prompt since advanced options wont do cp without password, none of the tutorials work all the resets say access denied

I DONT KNOW WHAT TO DO

I cant do anything about my pw since it's in airplane mode and I CANNOT wipe this computer i have tons of files i cannot lose.

This is insane. Please HELP ME

 

Can't create pin for login. Pin stopped working

Hi Kevin,

To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

• Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
• Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
• Go back to settings, accounts, sign in options.
• Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

Let us know how it goes.

 

PIN

To resolve this issue with your PIN, follow these step:

• Restart your computer first, then after that, open File Explorer and browse to this location:

C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC

• Delete everything within that folder.
• Go to Settings-> Accounts->Sign-in Options.
  
• Click Add a PIN again and set your PIN.
  
• PIN sign in should work going forward.

Let us know how this turns out.