Windows 10: my ping is very unstable, going upwards to 2000ms while just browsing the internet,...

Discus and support my ping is very unstable, going upwards to 2000ms while just browsing the internet,... in Windows 10 Software and Apps to solve the problem; this issue has been there for sometime but i only noticed it recently when the issue kept becoming bigger while gaming it randomly spikes from my usual... Discussion in 'Windows 10 Software and Apps' started by Tazien, Mar 8, 2024.

  1. Tazien Win User

    my ping is very unstable, going upwards to 2000ms while just browsing the internet,...


    this issue has been there for sometime but i only noticed it recently when the issue kept becoming bigger while gaming it randomly spikes from my usual 120 - 140 ms to 300 and 400ms which is very annoying. i tried so many different methods i found online but none of them worked like server `/ipconfig` commands and changing windows settings so that windows does not search for network adapters in the background and etc.. none of them worked. could someone pls help me with this?

    :)
     
    Tazien, Mar 8, 2024
    #1

  2. Can ping but not browse

    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below methods and check if it helps.

    Please follow the methods mentioned below:

    Method 1: We need to check the status of the Internet Connection on your computer. Please follow the steps and let us know the status.

    Follow the steps:

    Step 1: Internet Connection troubleshooter.

    • Press the Windows Key + W on the keyboard.
    • Type troubleshooting in the search box and then press
      Enter.
    • Select Troubleshooting. Click on
      view all and select Internet Connections.
    • Click next and follow the on-screen instructions.
    Step 2: Perform Network adapter troubleshooter.

    • Press Windows Key + W on the keyboard.
    • Type troubleshooting in the search tab and press
      Enter.
    • Click View all on left panel.
    • Click Network Adapter, new window will popup.
    • Follow the on screen instructions.
    Step 3: Run a ping test and check if any packets are lost. Refer the steps.

    • Press Windows Key + X.
    • Select Command Prompt (Administrator).
    • In Command prompt, type the following command
    • Ping www.msn.com
    • Check if there are any packets are lost.
    Method 2:

    Step 1: One of the components of the Internet connection on your computer is a built-in set of instructions called TCP/IP. TCP/IP can sometimes become damaged or corrupted. If
    you cannot connect to the Internet and you have tried all other methods to resolve the problem, TCP/IP might be causing it.

    Let’s reset the winsock entries and TCP/IP stack and to troubleshoot the issue further.

    Follow the steps:

    • Press Windows Key + X together and select
      Command Prompt (admin).
    • Type the following command and hit Enter after each:
    • netsh winsock reset catalog (reset winsock entries)
    • netsh int ip reset reset.log hit (reset TCP/IP stack)
    • Reboot the computer and check.
    Step2:
    Flush your computer's DNS cache.

    • From Start screen, type command prompt.
    • Right-click on Command Prompt
      and choose Run as Administrator.
    • At the command prompt, type the following commands. Press Enter after each command.
    ipconfig /flushdns

    ipconfig /registerdns

    ipconfig /release

    ipconfig /renew

    Also I suggest you to refer to the below articles and check if it helps.

    Why can't I connect to the Internet?

    Fix Wi-Fi connection issues in Windows - Microsoft Support

    Connect to the Internet

    Connect to a Wi-Fi network in Windows - Microsoft Support

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Mar 8, 2024
    #2
  3. Can ping but not browse

    Hello Tony,

    We appreciate your patience on this issue. I would like to assist you with further information from here.

    From the description provided, I understand that the Windows Firewall is blocking the browsers from accessing the internet.

    I would suggest you to check in the list of allowed programs if the browsers (including Microsoft Edge) are included. Follow the below steps.

    • Right Click on the Start Menu and select Control Panel.
    • Choose Windows firewall.
    • Select the option Allow an app or feature through windows Firewall in the left navigation panel.
    • Further on, you can uncheck the browser applications which you think are blocked by the Windows Firewall.
    Hope the above information is helpful. If you need further information, feel free to write to us and we would be happy to help you.

    Thank you.
     
    Sayan_Ghosh, Mar 8, 2024
    #3
  4. my ping is very unstable, going upwards to 2000ms while just browsing the internet,...

    High ping only on PC with WiFi

    Hi

    I have high ping on desktop when i use Wifi for connecting to modem, problem is one month ago my ping with wifi was normal but now is 2000ms (see pic, blue is ping to modem and black is ping to google.com)


    my ping is very unstable, going upwards to 2000ms while just browsing the internet,... b899e18e-9c8d-4e0b-bde8-c0346bd4863c.jpg


    i checked this things:

    - at same time ping is normal on laptop over wifi

    - i tried a new wifi adapter card and modem but my ping still is 2000ms

    - i tried reinstalling Drivers.

    and with Ethernet cable ping is normal on desktop but i have to use wifi connection, pls help to fix this weird issue
     
    Mehrdad Aria, Mar 8, 2024
    #4
Thema:

my ping is very unstable, going upwards to 2000ms while just browsing the internet,...

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