Windows 10: My ping spikes when charging

Recently, my laptop started to lag a lot every couple of seconds when I played any games, from Steam games to Roblox games and even games on the web like Deep.io. It started happening after the charging port got messed up. I have an Aspire 5 and from the reviews of others, the charging port breaks easily, so now I use the C connector. My internet is fine, and I tried restarting and updating my laptop, but nothing seemed to work. I wanted to know if anybody knew how to fix it.

:)

 

Ping spikes

Hello Parkash

Thanks for the swift reply.

Yes, I've gone through all the steps of checking and reinstalling my wireless adapter drivers, with no help. Also, it's not a hardware issue, as I have a Fedora 37 system installed via dual-boot. On Fedora, I get no latency spikes at all.

I came across a post here (Windows 11 Ping Spikes) that really sounds similar to my issue, but the possible solution did not fix my problem.

 

Windows 11, ping spikes

Hi Dan. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

You could always shrink C in Disk Mgmt and Clean Install WIndows 10 in a Dual Boot to try it on that laptop: http://answers.microsoft.com/en-us/windows/wiki...

This way you can decide if you want to keep it on the PC, go back and forth, use both, or use one and keep the other in reserve. If you decide you want to keep it I'll show you how to still get a free WIndows 10 license, just skip the key during intsall.

Now, here are fixes for ping spikes during gaming:

https://thegeekpage.com/ping-spikes-in-windows-...

https://forums.tomshardware.com/threads/ping-sp...



https://www.elitegameservers.net/clientarea/kno...

https://www.elitegameservers.net/clientarea/kno...

https://forums.tomshardware.com/threads/ping-sp...

https://www.hongkiat.com/blog/guide-fix-high-pi...

https://thegeekpage.com/ping-spikes-in-windows-...

https://www.thewindowsclub.com/fix-ping-spikes-... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

https://www.reddit.com/r/tmobileisp/comments/mh...

https://www.reddit.com/r/summonerschool/comment...

https://www.quora.com/What-can-I-do-to-stop-get...

Please report back results for each step in each link, so I know what else to suggest. I will keep helping you until this is resolved.

_________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Random High Ping Spikes

Hi

Welcome to Microsoft community.

It sounds like you've already gone through a number of troubleshooting steps to resolve your high ping spikes issue. Since the problem appears to be isolated to your PC, there are a few more things you can check to potentially identify and resolve the issue:

1. Update Network Drivers

Ensure that your network drivers are up-to-date.

1. Open Device Manager by right-clicking the Start button and selecting "Device Manager."
   
2. Expand "Network adapters," right-click your network adapter, and select "Update driver."
   
3. Choose "Search automatically for updated driver software."
   

2. Disable Background Applications

Some background applications can cause high ping spikes by using a significant amount of network bandwidth.

1. Open Task Manager by pressing Ctrl + Shift + Esc.
   
2. Go to the "Startup" tab and disable unnecessary startup programs.
   
3. Check the "Processes" tab to see if any applications are using excessive network resources and close them if necessary.
   

3. Check for Malware

Malware can cause network issues, including high ping spikes.

1. Run a full system scan with Windows Defender or another reputable antivirus software.
   

4. Adjust Power Settings

Sometimes power settings can affect network performance.

1. Open Control Panel and go to "Hardware and Sound" > "Power Options."
   
2. Select "High performance" as your power plan.
   

5. Disable Network Throttling Index

Windows sometimes throttles network performance to prioritize other tasks.

1. Press Win + R to open the Run dialog, type regedit, and press Enter.
   
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile.
   
3. In the right pane, double-click on NetworkThrottlingIndex.
   
4. Set the value to FFFFFFFF (8 Fs) and click OK.
   
5. Restart your computer.
   

6. Use Ethernet Connection

If you're using Wi-Fi, try using an Ethernet connection to see if it resolves the issue.

7. Check Router Settings

Ensure that your router is properly configured and that QoS (Quality of Service) settings are not limiting your PC's bandwidth.

8. Disable Large Send Offload (LSO)

Disabling LSO can sometimes resolve high ping issues.

1. Open Device Manager and expand "Network adapters."
   
2. Right-click your network adapter and select "Properties."
   
3. Go to the "Advanced" tab.
   
4. Select "Large Send Offload V2 (IPv4)" and set it to "Disabled."
   
5. Select "Large Send Offload V2 (IPv6)" and set it to "Disabled."
   
6. Click OK and restart your computer.
   

9. Contact ISP

If none of the above steps work, there might be an issue with your ISP's routing to your specific PC. Contact your ISP for further assistance.

By following these steps, you should be able to identify and resolve the high ping spikes on your PC. If the problem persists, it might be worth checking for any hardware issues with your network adapter or considering a professional diagnostic.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist