Windows 10: my printer and fax are the same device, and window recognize only the printer in the devices

Discus and support my printer and fax are the same device, and window recognize only the printer in the devices in Windows 10 Drivers and Hardware to solve the problem; i have laserjet pro mep m227fdwand its both fax and printer, when i add the device through the device and printers section it only shows printer no... Discussion in 'Windows 10 Drivers and Hardware' started by itayfredi, Jul 2, 2021.

  1. ITAYFREDI
    itayfredi Win User

    my printer and fax are the same device, and window recognize only the printer in the devices


    i have laserjet pro mep m227fdwand its both fax and printer, when i add the device through the device and printers section it only shows printer no fax,so if i want to send fax from word then i can't cause i can choose only the printer

    :)
     
    itayfredi, Jul 2, 2021
    #1
  2. ZARATHUSTRA2012
    zarathustra2012 Win User

    usb device not recognized (malfunction) - Printer

    Hope somebody can help a non-techy here.
    I have a canon IX4000 printer, and had been using it without problem. The next day (having touched nothing), I got a USB device not recognized warning, and that it has a malfunction (this is under Windows XP).

    I've tried the following:
    - deinstalling all USB drivers under device manager
    - system restore to several days prior, when I knew the printer was working
    - trying a different USB lead (tested the lead on another device, so know it works)
    - plugged lead into every other available USB port on the computer (front and back).
    - tried plugging it into another computer (comes up with the same malfunction warning)
    - deinstalled the printer drivers, downloaded and reinstalled them.

    Nothing I've tried works. I know the printer functions as I can start it up under service mode and print off test pages without problems, but my computer just won't have it. Could it be a hardware failure, and if not is there anything else I can try that isn't listed above?

    Really grateful to anyone who can reply. *Smile my printer and fax are the same device, and window recognize only the printer in the devices :)
     
    zarathustra2012, Jul 2, 2021
    #2
  3. SHESABIGDORK
    Shesabigdork Win User
    How can I get Windows 10 to recognize an Unspecified Device as a Printer?

    I have installed a DYMO printer, but it is not listed as a printer but only as an Unspecified Device. How can I get Windows 10 to recognize an Unspecified Device as a Printer? All printer troubleshooting steps require it to be listed as a Printer, and
    all Help solutions assume that it can be recognized as a printer.
     
    Shesabigdork, Jul 2, 2021
    #3
  4. CYTHERIAN
    cytherian Win User

    my printer and fax are the same device, and window recognize only the printer in the devices

    Printer device mysteriously no longer recognized then strange recovery

    Canon Pixma MX860, multi-printer (print, fax, scan). Was working just fine, connected via USB to my HP laptop running Windows 10 20H2. I printed a document. Next, in order to reach for something I removed the USB cable for the printer, then plugged it back in. After that, no online printer detected. I plugged the USB plug into a different USB socket. Then another. Still no printer device, "offline." I restarted the printer. I restarted the laptop. STILL... printer offline.

    I plug in the USB cable into my spare laptop. Printer recognized! I could print, no problem. So I go back to my other laptop and... no change. "Printer offline." I plugged in a USB mouse and a USB flash memory drive. Both recognized. But the printer? Nothing.

    So I go into the Devices & Printers and I see the printer device listed. What's strange is that it's listed as Canon MX860 series Fax (Copy 1). If I check the Printer Properties, I find 4 listings -- printer, fax, printer (copy 1), fax (copy 2). This is weird. So I go for broke... I simply delete the device. I unplug the USB cable, then plug it back in. Finally, I hear the Windows audible cue that a device is recognized. The printer reappears. This time it's not "MX860 series Fax (Copy 1)," but now "MX860 series Printer. And there's just 2 entries for properties (printer and fax). This was such a strange experience.

    Any idea what could've caused this to happen and why a manual removal of the printer device was required?
     
    cytherian, Jul 2, 2021
    #4
Thema:

my printer and fax are the same device, and window recognize only the printer in the devices

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