Windows 10: My printer goes through the print process but does not show anything on the paper.

My printer goes through the print process but does not show anything on the paper. It just suddently started doing this. I've replaced the ink cartridges twice, thinking I was out of ink but that is not the case. I've also troubleshooted and looked for new updates, which there are none available. I have an HP Office Jet 3830 and need it for work. Please help.

:)

 

Printer not printing if plain paper

Hi, I've both an Epson XP-960 for general printing, and an Epson 3880 for my large photo prints. Anyway, in your properties page you show, what do you have for "Quality?". Make sure is says "Standard" in the dropdown menu.





Are you loading the paper from the tray or somewhere else?

Edit, if nothing works, you may need to reset the printers control panel - page 219 of your owners manual. Bear in mind, this will probably mean setting up the printer again to include Wi-Fi/Network connectivity.

 

not printing on paper

Hi Jean, my name is Neil, I'm an independent expert adviser for Microsoft and a Windows 10 user like you.

I'm sorry you're having trouble printing.

It really sounds like your printer has a jam or something blocking the flow of paper through the printer.

If you go to print a document and you hear it printing, but no paper is moving, then it's likely printing directly onto the paper roller inside your printer. This can get quite dirty with printer ink.

I suggest you have a good look inside your paper tray and inside your printer near the roller feed and make sure nothing is stuck there (like a paperclip or anything similar) that is preventing the paper from going in. Also, remove all the paper and realign
it into a neat stack before putting it back into the printer and also make sure there's not too much paper being put in. Try around 10 sheets first and no more and see if it prints then.

You could try turning the printer upside down and see if anything falls out of the printer that shouldn't be there, but please be careful doing this. Only do it if you feel comfortable doing it.

If none of these suggestions work, let me know and we'll try something else.

 

Printer not printing if plain paper

I'm having an issue with my printer and i don't know if it is a Windows 10(20H2 19042.928). If i try to print with type paper configured to plain the paper comes blank, but if i change to glossy it prints fine, but printing this way is painfully slower and use more ink i suppose. I tried removing and installing drivers again, but did not helped. Printer Epson XP-420.