Windows 10: my printer is not responding to ethernet cable

My printer is not responding to printer through ethernet cable

:)

 

Ethernet cable not working.

You need to solve your problem one step at a time, e.g. like so:

• Connect your CAT5 cable directly to your router. If it does not work, replace the cable.
• Connect the cable to your TP-Link wall plug. If it does not work, reconfigure or replace the wall plug.

 

Ethernet cable settings

Hi Campbell,

Thank you for writing to Microsoft Community Forums.

Please reply to the follow questions to get a better understanding on the issue:

• What is the model number of your laptop?
  
• Do you have a yellow exclamation on the network icon after connecting the cat 7 cable?
  

However, you can follow the troubleshooting steps from
Fix network connection issues in Windows.

Also, I suggest you to check the laptop manual or laptop manufacturer to know whether the Ethernet port of your laptop supports cat 7 cable.

Hope it helps.

Nikhar Khare

Microsoft Community – Moderator

 

Printer recognition

If you have Windows 10, you should have asked your question in the Windows 10 section rather than Windows 7.

I'll move this thread there.

Here are some step by step instructions for adding a printer in Windows 10.

How to Connect to a Network Printer in Windows

If you need further assistance, please answer the questions:

1. What is the specific model of your Dell printer?

• What is the 7-character Service Tag of your Dell printer. Please see
  http://www.dell.com/support/contents/Videos/VideoPlayer/5xdm54MTE6UOiuWgGYo0bva_GV6td53x

2. How is the printer connected and to what device is the printer connected? For example:

• Is the printer connected by USB cable to your desktop computer?
• Is the printer connected by USB cable to another computer?
• Is the printer connected by an Ethernet cable to a router?
• Is the printer connected by wifi to a router?
  • If the printer is connected by Ethernet or wifi to a router, what is the make and model of the router as shown on the label on the back or bottom of that device?
• Is the printer connected by wifi directly to your desktop computer?