Windows 10: my printer is not working because the driver is unavailable

what to do if the driver in my printer unavailable?

:)

 

printer driver is unavailable

Hi Robert,

Thank you for posting your query on Microsoft Community.

I regret the inconvenience caused to you. We will be glad to assist you with this issue.

It would be grateful if you can reply to this question in order to assist you further:

• How exactly did you try to download the drivers?
• Did you try to check if the printer driver's are shown in the device manager?

Let's try the following steps and check if it helps:

Step 1: Run Hardware and device Troubleshooter.

• Type troubleshooting in the search bar and select it.
• Select View all on the top left corner.
• Click Hardware and device
  troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 2: I suggest you to visit the manufacturer website of the printer and download and install the latest drivers and check if it helps.

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

Printer driver unavailable Windows 10

My Canon MG71500 printer works perfectly from my ipad but not from my (new) laptop which has windows 10. It did work then stopped. The computer locates the printer but says driver unavailable, but Device Manager tells me I have the correct driver for the
printer. Any suggestions please. Ronski

 

printer driver unavailable

Hello Chris,

The error that you received might be due to the incompatibility of the driver or the driver has been corrupted. To help you out with your concern, we suggest that you install the driver in compatibility mode and check if the issue persists. You may refer
to the steps provided by Vinodh_Kumar V on January 16, 2016 which can be found on this
thread.

Let us know the outcome and if you need further assistance.