Windows 10: My printer/scanner is connected to my laptop....my printer is working but I cannot get my...

My printer/scanner is connected to my laptop...my printer is working, but I can not get my scanner to work, what can I do?* Changed to a question & moved from Office/other

:)

 

Connecting printer to my laptop

Hi Shirley,

Using a wireless printer can help your work to be more productive. Since you're trying to connect a printer to your laptop, you can use the easy steps below:

• Type in "printer" in the Search box.
• Select Printers & Scanners.
• Turn on the printer.
• Refer to the manual to connect it to your Wi-Fi network.
• Hit Add a printer or scanner.
  
• Select the printer from the results.
  
• Click Add device.

Let us know if you need additional assistance.

 

Laptop detects scanner but not printer

I have an old Canon MP250 multifunction printer/scanner. I haven't used it in ages.... I wanted to scan something so I plugged it in and connected it up to my laptop (running Windows 10) via USB, and had no issues - I used Windows Fax/Scan to scan a document. But when I wanted to print something, the printer is not showing up in the list of printers from any piece of software. When I go to Control Panel, Devices and Printers, I have an MP250 series scanner listed under "Devices", but not under "Printers". If I choose to add a printer, no printer is found. I downloaded the latest drivers from the Canon website and went through the installation process - which stalled at the stage where it tries to find the connected printer. Any suggestions? The black ink indicator on the printer is flashing, but surely that shouldn't prevent the printer from being found?

 

Windows 10 recognizes my printer+scanner only as a printer.

Hello,

Another method you may try is to uninstall and reinstall the printer. The following are the steps:



Remove your printer

• Select the Start button, then select Settings > Devices > Printers and Scanners.
• Under Printers & scanners, find the printer, select it, and then select Remove device.

Install or add a local printer

• Select the Start button, then select Settings > Devices > Printers and Scanners.
• Under Printers & Scanners, see if your printer is installed.
• If you don’t see your device, select Add a printer or scanner. Wait for it to find available printers, choose the one you want, and then select Add device.

On the other hand, we suggest also that you reach out the manufacturer of your printer/scanner for the driver availability or work around.



Regards.