Windows 10: My printer showing as scanner only after installing KB4577670

Discus and support My printer showing as scanner only after installing KB4577670 in Windows 10 Drivers and Hardware to solve the problem; I got a HP Printer installed via USB on my Win 10 OS: i saw my printer showing as scanner only, print queue is missing! See issue after installing... Discussion in 'Windows 10 Drivers and Hardware' started by BernayM, Dec 27, 2020.

  1. BERNAYM
    BernayM Win User

    My printer showing as scanner only after installing KB4577670


    I got a HP Printer installed via USB on my Win 10 OS: i saw my printer showing as scanner only, print queue is missing!

    See issue after installing KB4577670 released 10/13/20.

    Please help.

    :)
     
    BernayM, Dec 27, 2020
    #1
  2. JOHNMEL AND
    JohnMel And Win User

    Windows 10 recognizes my printer+scanner only as a printer.

    Hello,

    Another method you may try is to uninstall and reinstall the printer. The following are the steps:



    Remove your printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & scanners, find the printer, select it, and then select Remove device.


    Install or add a local printer

    • Select the Start button, then select Settings > Devices > Printers and Scanners.
    • Under Printers & Scanners, see if your printer is installed.
    • If you don’t see your device, select Add a printer or scanner. Wait for it to find available printers, choose the one you want, and then select Add device.


    On the other hand, we suggest also that you reach out the manufacturer of your printer/scanner for the driver availability or work around.



    Regards.
     
    JohnMel And, Dec 27, 2020
    #2
  3. JOHNWANDERSON
    JohnWAnderson Win User
    Printer/scanner not showing in Windows settings - printers and scanners

    My USB printer / scanner does not show in the list of printers but the scanner does show in the scanners section.

    If I go to old style control panel devices and printers, the device shows in the Unspecified section with the following details


    My printer showing as scanner only after installing KB4577670 c906d274-7989-466f-8225-bac050659fa1?upload=true.jpg


    The device works absolutely fine with all programs. I presume Windows is not showing this device as a printer or scanner in settings because it is wrongly categorised. How do I get this to appear in the right places in settings?

    I have Windows 10 Pro with the 1909 update installed.
     
    JohnWAnderson, Dec 27, 2020
    #3
  4. MARKSTIDEVER
    MarkStidever Win User

    My printer showing as scanner only after installing KB4577670

    Printer Scanner

    Hi TT,

    As shown on the screen shots shown before, the printer is listed in devices, but doesnt appear with the Windows 10 printers and scanners section.

    However, the printer does appear to be working at the moment, so I will let it be at that, just strange it should show on one listing but not the other.

    Thanks for your input.
     
    MarkStidever, Dec 27, 2020
    #4
Thema:

My printer showing as scanner only after installing KB4577670

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