Windows 10: My printer shows offline

My HP printer is showing offline , it's not even turning on. It's working fine yesterday.

:)

 

Networked Printer showing "Offline"

Hey guys,

I'm having a slight issue with one of my printers in that it's showing offline and I can't print to it.

It's a Datamax label printer which is connected to my network via a Netgear print server, this has then be added to one of my servers for sharing etc.

So far I've tried the below.

- Classic on/off.
- Removing from server and re-adding.
- Ensuring that under port configuration SNMP Status is disabled.
- Assigning to different IP.
- Restarting Print Spooler.

I can ping it fine and the printer itself is letting me do manual test prints using its interface, but no matter what I cannot get it to stop showing up as offline and allowing me to print to it over the network. I should add that it's worked fine for the past year.

Any suggestions?

 

HP Printer shows Offline

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that your HP printer is offline. I’ll certainly assist you with this.



However, please let us know:

• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

I would suggest you to refer the troubleshooting steps mentioned in the HP article
HP Printers - Printer is Offline (Windows) and see if that helps.



You may also want to refer the troubleshooting steps mentioned in the article
Troubleshooting offline printer problems and
Change a printer’s status from “offline” to “online”.



Let us know how it goes, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

HP OfficeJet 8700 shows offline

Hi RickJacobs3,



Thank you for writing to Microsoft Community Forums.



I understand that your printer shows offline.

1. Did this issue started recently? If yes, then what are the recent changes that you have made to the computer prior to this issue?
   

Method 1:


I suggest you refer to the article
Troubleshooting offline printer problems
and perform the troubleshooting steps mentioned and see if that helps.



Method 2:


I suggest you refer to the article
Resolving Printer Offline problem using the HP Print and Scan Doctor and perform the troubleshooting steps mentioned and see
if that helps.



Additional Information:

Change a printer’s status from “offline” to “online”

Change a printer’s status from “offline” to “online” in Windows



Hope it helps.



Regards,

Zaki