Windows 10: my printer states its working properly but it prints blank pages what is wrong?

my printer states its working properly but it prints blank pages what is the problem?

:)

 

Printer Prints Blank Pages

My printer works fine. I can print the reports off the printer and they print perfect. When I go to any Microsoft product and attemp to print it prints all blank pages. It seems to me the data is not getting to the printer. The wifi is fine because
it sends the messgae to the printer, but every page prints blank. Any ideas how to fix this problem?

 

Printer printing blank pages.

I've just connected my HP deskjet 2540 printer to my new laptop with Windows 10.

I have successfully printed off documents downloaded from internet but I can't print off word documents? The printer appears to accept something to print, but prints off blank pages? I've used HP printer assistant, installed all updates and everything checks
out as working properly.

Has anyone any ideas what I can do to fix the problem? Thanks..

 

Printer printing blank pages

HI Shirley,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the printer on your device. Do not worry we will help you with this issue.

We appreciate your effort and time spent in resolving the issue.

Do provide us additional information to assist you better with this issue:

• Does the issue with printing the blank pages confined to any specific document/ webpages?
• Were you able to print all kinds of documents from IPad?
• Have you made any hardware/ software changes to your device prior to this issue that might have caused this issue?

I suggest you to refer to the below Microsoft help article, try the troubleshooting steps if not yet tried and check if it helps.

Fix printer problems

(Applies to Windows 10 as well)

Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.