Windows 10: my printer wont print

Since the lastest update now my printer will not print. I called brother they said call microsoft.

:)

 

printer error ' wont print

Hi

Thank you for your assistance. I tried what you suggested but my printer still wont print . It tells me its online & goes to the print page but then I get error message .

any other suggestions?

 

Printer wont print

My printers(2 different printer) wont print. They were both working fine before but i think after one of the windows update, it changes something. Both printer are recognize by my pc and one of my printer can still scan but they both wint print. So i tried ti do a troubleshoot and it says that usb2 is not compatible with my pc's usb3 ports . But they were working before so i really think that an update caused this problem. What do i need to do to fix this? Thank you

 

Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.