Windows 10: My private email account under the Mail app disappeared. When I added it back, I get no emails

I had a private email account and an Outlook account set up using the Mail app. The entire private email account suddenly disappeared. I've tried adding it back using what I think is the correct information, but it is not pulling in my email. This is on a desktop running Windows 10. Any suggestions?

:)

 

error 0x8007042b when adding a Yahoo Mail account to MS Mail App

I went this route and added passwords for yahoo mail. I might try this method above to get gmail to buck up! *Tongue

@Bastet, this is probably what you were referring to the whole time.


YAHOO MAIL FIX
2FA needs to be enabled which it already was and just follow these steps below.

1. In yahoo mails account security, click on manage app passwords.




2. After selecting other app and entering the new app name in the text box




3. Now, in Windows 10 mail app, add this type of account.




4. In Windows 10 mail app, enter your details and the password generated by step 2.




Fully functional mail app again.



GMAIL FIX

Now similar steps to setting up Gmail. Here I'll only go through the Gmail steps as Windows Mail App setup is the exact same.

Follow this jpeg below, all steps are merged as there's a 5 attachment limit.





- - - Updated - - -

I've edited it to show the solution for Gmail also.

 

error 0x8007042b when adding a Yahoo Mail account to MS Mail App

Yes, once 2-factor authentication is enabled you should then create the app specific password & enter it instead of the account password.

 

Email accounts on Windows 10 Mail App disappearing

Hi Nancy,

Thank you for writing to Microsoft Community Forums.

I understand that your e-mail accounts are disappearing from the Windows Mail app. We will look into this for you. For us to isolate the issue and to assist you better, we’d like to ask you a few questions.

1. Which build version of Windows 10 are you using?
   
2. How many email accounts are added to the Windows Mail app?
   
3. Are you aware of any changes made on the computer prior to this issue?
   

We can try a few steps and check if it helps.

Refer this article on
Fix problems with apps from Microsoft Store and try all the methods except method 5 and check if it helps.

Please take your time to try the suggestions and let us know the results at your earliest convenience.

Regards,

Naveen M

Microsoft Community - Moderator