Windows 10: My problem is as follow: USB drives shown as devices without real manufacturer, i have...

Hi to everybody!


I think all started after the last windows update, have any idee of what is the problem?




:)

 

unknown device USB

Hi Ali,

In most cases, this issue can be caused by either an unstable/ corrupt USB controller or your computer's drivers need to be updated.

For us to isolate the possibilities, we suggest that you perform the following troubleshooting steps in succeeding order:

• Connect your USB drive to a different port. Alternatively, try to connect it to a different PC.
• Connect a different USB drive to your PC.
• Unplug your USB drive and restart your system. Afterwards, plug it in and see if it works. If the same issue occurs, perform a complete shutdown and wait for a few minutes before turning it on again.
  
• Update your drivers.

If you find that the USB drive still doesn't work even after performing all these suggestions, this is most likely pointing to a hardware issue. Thus, it would be best to get in touch with your device manufacturer for a thorough check of the device.

If you have any other questions or concerns, feel free to post back and let us know.

 

USB flash drive not shown on "This PC", but shown on "Divice Manager".

Hello,

To help us isolate the cause of this issue with your USB flash drive, we would like to know the following information:

• Do you receive any error message when inserting the flash drive?
• Do you see any error related to the flash drive in the Device Manager?
• Have you tried inserting the flash drive in other USB ports on your computer?
• Have you successfully accessed the flash drive in the past?

In the meantime, let's run the Hardware and Devices troubleshooter. This troubleshooter will find and fix hardware issues on your system. To run it, follow the steps below:

• Click Start.
• On the search bar, type Troubleshooting, and click on
  Troubleshooting from the results.
• Click Hardware and Sound.
• Under Device, click Hardware and Devices to start the Hardware and Devices troubleshooter.

Looking forward to your reply, and keep us updated with the status of the issue.

 

USB Device - No Media

Hi Huw,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it helps.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + X and click on Control Panel.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the USB drivers

Uninstall and reinstall the USB drivers from device manager follow the steps below:

• Press Windows key + X and select
  Device Manager.
• Search for USB Drivers and expand it.
• Right click on the USB Drivers and select
  Uninstall.
• Restart the Computer.

Also install the latest USB drivers from the manufacturer’s website.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.