Windows 10: my realms prepaid card didnt work

help please i added a code and it accepted but my relams says i dont have subscription

:)

 

prepaid card

Is the xbox one prepaid card also works in the microsoft store on windows 10?

 

prepaid card

Yes but it also depends upon the country you are in and the content you are buying. All is explained here

Learn about gift cards and prepaid codes -
https://support.xbox.com/en-IN/billing/prepaid-...

 

Windows Prepaid Visa Card won't work

Hi RumblyCarton7,

When I first received my card, it was not working but worked the next time I tried it (a few days later). I first tried using it outside of the Marketplace at a regular store. However, once I logged into the website listed on the card and confirmed there
was a $25 balance on it, I then tried it in the Windows Phone Marketplace and it worked great.

Have you tried logging into the website listed on the card (http://prepaid.citi.com/uswindowsphone) and verify your $25 credit on the card? Since this is a CitiBank VISA gift card, you'd
have to contact CItiBank for any issues with it as the card would probably be issued and activated by the bank and not Microsoft. I think there might be a delay with CIti activating the prepaid cards.

To summarize, I would:

(1) log into the website and verify the $25 credit on the card

(2) Try it again on the Marketplace, at least once a day, for up to 2-3 days after receiving the card.

I hope this helps!

David