Windows 10: My relative cannot login to her computer after falling for phishing scam

Discus and support My relative cannot login to her computer after falling for phishing scam in Windows 10 Software and Apps to solve the problem; One of my relatives, who is not very computer savvy, fell for a phishing scam the other day. She received an email telling her she would be charged for... Discussion in 'Windows 10 Software and Apps' started by mcomp72, Oct 13, 2022.

  1. MCOMP72
    mcomp72 Win User

    My relative cannot login to her computer after falling for phishing scam


    One of my relatives, who is not very computer savvy, fell for a phishing scam the other day. She received an email telling her she would be charged for a year of Norton Anti-Virus unless she clicked a button labeled CANCEL. She clicked it. That took her to a website where she clicked another button labeled CANCEL.The next time she turned on her computer and tried to login, the login screen did not show her username. Instead it said "cancellation team". See screenshot below. She tried typing into her password, but it did not work.There does not appear to be a way to select her actual ac

    :)
     
    mcomp72, Oct 13, 2022
    #1
  2. CARLOS TIN
    Carlos Tin Win User

    phishing scam?

    Hi Marie,

    There are different types of Phishing scam, and the one that you received might be probably a
    "Deceptive Phishing" or "System Reconfiguration Attacks". For you to prevent receiving a phishing email and to be more aware about scams, we suggest that you report it by following the steps on this
    link. There are tips as well on the said link on how to determine a phishing email.

    We're looking forward to your feedback.
     
    Carlos Tin, Oct 13, 2022
    #2
  3. GILLMILLS
    GillMills Win User
    Phishing scam

    What is the Microsoft address to forward phishing scams to please?
     
    GillMills, Oct 13, 2022
    #3
  4. LCRT
    LCRT Win User

    My relative cannot login to her computer after falling for phishing scam

    Phishing scam

    If all the links go to Microsoft websites, how can this be phishing scam?
     
    LCRT, Oct 13, 2022
    #4
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My relative cannot login to her computer after falling for phishing scam

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