Windows 10: my sceptre monitor 035 does not have sound

my sceptre monitor 035 does not have sound.

:)

 

BSOD when connecting Sceptre monitor to GPU.

Thanks for your suggestion! Following the steps in the video helped solve the problem with the windows update.
Unfortunately, the monitor problem remains. After contacting Sceptre support it seems like a problem with the monitor itself.

 

BSOD when connecting Sceptre monitor to GPU.

• OS - Windows 8.1, 8, 7, Vista ? - Windows 10
  
• x86 (32-bit) or x64 ? - x64
  
• What OS was originally installed on the system? - Windows 10
  
• Is the OS an OEM version (came pre-installed on the system) or full retail version (YOU purchased it from a retailer)? Pre-installed
  
• Age of system (hardware) - 2 years. Sceptre monitor is older (4 years).
  
• Age of OS installation - have you re-installed the OS? - Fresh OS. (I reinstalled windows).
  
• CPU model - AMD Ryzen 5 3600 6-Core Processor
  
• Video Card model - AMD Radeon RX 5600 XT
  
• MotherBoard - (if NOT a laptop) - Gigabyte B450M DS3H Micro ATX AM4 Motherboard
  
• Power Supply - brand & wattage (if laptop, skip this) - EVGA BQ 500 W 80+ Bronze Certified Semi-modular ATX Power Supply
  
• System Manufacturer - N/A
  
• Exact model number (if OEM or laptop) - N/A
  
• Laptop or Desktop? - Desktop
  

My pc blue screens with a page_fault_in_nonpaged_area message when I plug in my Sceptre monitor. My main monitor (MSI g271) works fine and is using the display port on my GPU.

The Sceptre monitor is using the HDMI port on my GPU. Here's a link to it: Monitor.


The Sceptre monitor works fine on a different device (using the same HDMI cable). I've also plugged in my main monitor to the HDMI port on my GPU and that has also worked. The blue screen only occurs when I plug in my Sceptre monitor to the GPU.



Things I have tried:

• DDU and reinstalling GPU drivers
  
• Reseating GPU and replugging in the power cables. Reseating RAM.
  
• Rolling back to earlier drivers. Installing newer drivers. (for GPU).
  
• Booting PC with the Sceptre monitor plugged in. Results in multiple reboots with an attempt to system restore. System restore doesn't work.
  
• Ran SFC, DISM. Nothing fixed.
  
• Plugging in the Sceptre monitor in Safe mode. Doesn't crash but nothing is detected either in Display Settings.
  

MiniDump – Google Drive <-- BSOD crash logs.

 

sceptre monitor with an hp laptop.

I can hardly hear videos as they seem to be playing on the laptop, but not on the sceptre monitor. How can I change that