Windows 10: My screen does not scroll up and down. It scrolls left and right.

My screen does not scroll up and down. It scrolls left and right.

:)

 

Missing scroll line down right side of screen

Hi Marilyn,

For us to isolate you concern with the scroll line down right side of your screen, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Send us a screenshot of your scroll line down the right side of the screen.
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

We look forward to your response.

 

touch screen scrolling


I've got the same problem. It seems, that Windows thinks that I'm just using a mouse. I can still use the Touch Screen, but every tap on it is like a left mouse-click. I'm not able to scroll down by swiping over the screen, scrolling just works when I use the right scrollbar.

I think that there is a problem in the device manager. It looks like there is something missing under the Human Interface Devices. There must be something like "HID-compliant touch screen", but my system doesn't have this device installed.

If someones touch screen working without any restrictions: Can you please tell me if you've got this device listed in the device-manager?

Thank you very much.

FYI: I still have the latest updates installed.

 

Horizontal Scroll Jump

Agreed, have seen in the List Mode that the focus moves the view left to right or back depending on where the click occurred. The other Modes are straight-away lists of Folder then files with the vertical scroll bar, no horizontal scroll bar.