Windows 10: My screen froze using windows 10 in Outlook

I tried to do a "save as" on an attachment to an email and the screen froze. Shutdown of computer does not help.

:)

 

How to install outlook express on windows xp with explorer 8?

This is an awkward problem to solve and one I don't think is worth the time and effort.

The OP would be better off either using a modern webmail service like gmail or outlook.com or using a modern email client like Windows Live Mail like FX-GMC suggested or Thunderbird from Mozilla. If nothing else, Outlook Distress was notorious for corrupting its data files and losing all your email in one easy step. Not worth it.

 

froze screen

Hi,

Windows 10 may have encountered a system conflict that caused this issue. Since you can't access anything after it got stuck to 75%, we suggest that you perform a startup repair. Kindly follow the steps below on how to perform this troubleshooting step:

• Boot to Advanced Startup Options from a hard reboot. Press and hold the power button on your PC until it powers off and until it powers on.
• Repeat steps 1 and 2 above until you see the Windows logo screen or Please wait
  during boot. Usually it may take repeating up to 3 times.
• Select See advanced repair options.
• Under Advanced Startup Options, select
  Troubleshoot.
• Select Advanced options. Under Advanced options, select
  Startup Repair.
• If prompted, select an administrator account to provide credentials for approval, type in the password and click
  Continue.
• Startup Repair will now start Diagnosing your PC, and attempt to automatically repair it.

Please allow a couple of minutes or hours to diagnose your PC by the startup repair.

Kindly get back to us with the results.

 

Windows 10 and Outlook

Hello,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience as you are unable to access Outlook after installing Windows 10.

Kindly let us know with the following to understand the issue and assist you better:

• How have you installed Windows 10 (Upgraded/ Clean installation)?
• Are you referring to Outlook Mail Client or Outlook.com website?
• Were you able to see any error message/ error notification?

Step 1: If you are referring to Outlook App, I suggest you to run Windows Store App troubleshooter and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

• • • Type Troubleshooting in the search next to start on the desktop.
    • Click on View All on left side and select
      Windows Store Apps.
    • Select "Advance" and click on "Run as Administrator".
    • Click "Next" and follow the on-screen instructions to complete the troubleshooting process.
    • 
      

Step 2: If you are referring to Outlook.com account, I suggest you to access in different web browser and check.

Hope it helps. Kindly reply back to us with required information, we will be happy to help you.