Windows 10: My screen goes black when I try and watch a youtube video. Can anyone help?

Discus and support My screen goes black when I try and watch a youtube video. Can anyone help? in Windows 10 Customization to solve the problem; Recently I got a new computer and have had a few problems. Anyway to cut a long story short. It's 8gb I use the Chrome Browser and it runs Windows 10... Discussion in 'Windows 10 Customization' started by PhilMaginn, Feb 1, 2019.

  1. My screen goes black when I try and watch a youtube video. Can anyone help?


    Recently I got a new computer and have had a few problems. Anyway to cut a long story short. It's 8gb I use the Chrome Browser and it runs Windows 10 Pro.

    :)
     
    PhilMaginn, Feb 1, 2019
    #1
  2. Argel Obm Win User

    Screen flashes black when viewing a YouTube video

    Hi Cody,

    We need to gather more information for us to better assist you on your screen concern. Kindly answer these questions:

    • Were there any changes made on your computer before encountering the flashing black screen issue?
    • Are you using a laptop or a desktop? If you're using a laptop, does your screen flashes black when using the built-in monitor? If you're using a desktop, do you experience the issue when using other monitors?
    • Does the issue only occur when you play YouTube videos?
    • Are you experiencing the flashing black screen issue while watching YouTube videos in full screen mode or while in window mode?
    • Do you experience the same concern when playing YouTube videos using other web browsers?

    The issue may be occurring because of an incompatible application or the display driver is outdated. While we wait for the answers to our questions, kindly follow the steps found in this
    link. The article will provide you the steps that can usually resolve screen flickering issue in Windows
    10.

    We await for your response.
     
    Argel Obm, Feb 1, 2019
    #2
  3. Youtube black screens.

    Well something interesting has happened, yesterday watching youtube videos was no problems, yet today when I try to watch a video, any video it shows as a black screen and the audio works.

    After a little google search, I found that watching a video on the issue allowed me to see it, weird I thought as previously no video worked. I then click a random video on the suggested list and that too works.

    I then type a search in youtube and bam! black screen again.

    After a little more help from google, I found that disabling adblock plus allowed me to watch videos with no problems again + if I disable then re-enable all videos would work, although for a limited time, as after a few minutes when I switched to a new video it started again.

    Edit: If I logged out of my youtube account, there would be no more black screens on videos, although there would also be ads...

    My fix was this: I uninstalled adblock plus and instaled ublock origin, seems to have done the trick.

    My question is what was the cause for this?

    Also previously adblock would not block all ads on some sites, like techpowerup for example, ublock origin also fails to do this, although adblock managed to do this when I first installed. I know the fix for my add problems is a uninstall with iobit uninstaller and then reinstall, a simple reinstall does not work and I won't bother installing iobit just for this site. (ublock origin allows me to select bothering things and block them manually)

    Edit: Also when I noticed adblock was not blocking all ads, google suggested to disable allow non-intrusive ads, I did that and it worked, I didn't give it further thought and the next day when I connect, ads were still shown on the site. Enabling-disabling the option after this had no further effects on the problem, as neither did a normal uninstall-reinstall of firefox.

    My addons for firefox were: Adblock plus, adblock popup addon and disconnect.
    They now are: Ublock origin, adblock popup addon and disconnect.

    I also use bitdefender free edition for antivirus and malwarebytes anti malware for on-demand scanning.
    Scanning with both revealed no suspicious or infected files.

    This thread is more like what are your thoughts on this?
     
    Silas Woodruff, Feb 1, 2019
    #3
  4. My screen goes black when I try and watch a youtube video. Can anyone help?

    Black screen during and after watching video

    Cause: I have a problem with my new Windows 10 PC that during streaming a video the entire screen goes black at a random point during the video. This occurred multiple times when watching a trailer using the Steam application (full screen) and also in Microsoft Edge when streaming an Adobe Flash video (not full screen). It doesn't seem to be exactly reproducible, watching the same video again doesn't always crash it. This hasn't occurred on YouTube (HTML5 video) in Firefox (yet?).

    Effect: The sound continues but the screen goes black. Only the cursor is still visible. Even key-combinations like Ctrl+Shift+Esc, Ctrl+Alt+Del, Win+L (Lock user) and Ctrl+Win+Left/Right (Change desktop) doesn't unblock the screen. It seems like the computer is still working because the cursor changes to the resize cursor or select cursor at certain positions on the screen. Switching the monitor off and on again doesn't help either. After hibernating the computer (using the power button) the same effect is present but now the screen is grey instead of black. The only way I found to get rid of this effect is to completely restart the PC.

    SW-Versions: I have the newest version of Windows 10 (at the time of this writing, 06.06.2016 14:30), the newest version of Flash (21.0.0.242), the newest version of Edge (25.10586.0.0 / 13.10586), the newest version of Steam (Package version 1461972496) and Radeon Software Version 15.11 (Graphics Chipset: AMD Radeon (TM) R9 390 Series).

    Any ideas how to preferably solve the problem permanently or just how to "snap out of it" when it does occur?
    Thanks in advance!
     
    Thomas Brown, Feb 1, 2019
    #4
Thema:

My screen goes black when I try and watch a youtube video. Can anyone help?

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