Windows 10: My screen is blank but my mouse is showing on laptop how do I select my apps

Discus and support My screen is blank but my mouse is showing on laptop how do I select my apps in Windows 10 Software and Apps to solve the problem; My screen is black and I can’t select anything. All I see is my mouse... Discussion in 'Windows 10 Software and Apps' started by Carson Grigg, Sep 22, 2023.

  1. CARSON GRIGG
    Carson Grigg Win User

    My screen is blank but my mouse is showing on laptop how do I select my apps


    My screen is black and I can’t select anything. All I see is my mouse

    :)
     
    Carson Grigg, Sep 22, 2023
    #1
  2. ERIC_ON_WEB
    Eric_On_Web Win User

    Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Sep 22, 2023
    #2
  3. COPIMAN
    copiman Win User
    Blank screen with mouse cursor after login

    I have not tried another monitor since the login screen has a full screen showing the background picture. My thought is if it shows as normal that the graphics are fine. If I am wrong please let me know.

    No, there is no taskbar. Only a black screen with the mouse cusor. I can enter task manager and troubleshooting.

    I ran Dism /Online /Cleanup-Image /RestoreHealth and get error: 50 Dism does not support servicing Windows PE with the /Online option.

    Tried sfc /scannow and got: Windows Resource Protection could not perform the requested operation

    Is it time to remove HDD and get data off and do a clean install? Or a repair install? I think I can get data off by connecting hard drive to a desktop. Everything else (Apps) I can reload.

    Not sure what next step would be.*Confused
     
    copiman, Sep 22, 2023
    #3
  4. ANGELA PUN
    Angela Pun Win User

    My screen is blank but my mouse is showing on laptop how do I select my apps

    Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article     which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Sep 22, 2023
    #4
Thema:

My screen is blank but my mouse is showing on laptop how do I select my apps

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