Windows 10: My screen show error, your device has problem and need to restart. Its restart...

Windows problem. No idea how to resolve problem and turn on system.

:)

 

blue error and restart

my computer sometime show blue error and restart*Bang Head :banghead:*Bang Head :banghead:
what is it error?*Confused
tanks

 

Spybot wants a restart, but shows nothing found?

Ok, so I was doing a routine scan on my system with Spybot and the weirdest thing happened: IT FOUND SOMETHING! Now, I say this is weird because I never browse bad sites, I haven't installed anything, and on top of that, I immunize my system about once a week.

So what it found was called "Virtumonde.dll" and after googling it, it appears people have problems removing it. What happened on the initial scan was this: It found a few instances, one being microsoft active desktop, then said it removed 5 instances but 2 remain and I should restart my system. So I restart, it scans, then gives me the same error message about how I should scan upon restart. The virtumonde entries show up in the list of items found. So I restart into safemode, it finds virtumonde, I delete it, but spybot still says stuff is in memory and it needs to scan upon restart.

So finally after my third restart and scan, this time not in safe mode (just as the first scan) it tells me to scan upon restart, but there is nothing found in the list of items.

I just scanned again with windows fully loaded, and it found nothing again, but still asked me to restart.

Everytime though, microsoft active desktop is found, and this is the way it's been ever since day one.

Should I be worried? Did it find something and not present it's findings in the list?

 

How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.