Windows 10: My sign in is gray and i cant log in, why?

My sign in is gray like this whenever my computer dies, when i tried to log in normally it didnt work, resetting didnt work and safe mode says to “search for an app on the app store” but when i press yes i cant

:)

 

"Gray Screen of Death"

Thanks for your informative post!

I had solved my 2D & gray screen issue using advice posted by erocker (see below)
Mainly it involves creating a profile and putting higher 2D clocks:

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Gray Box

Hi Debbie,

We would like to know more information about your concern so we can better assist you.

• When did you start seeing the gray box on your computer?
• What troubleshooting steps have you done so far?

We look forward to your response.