Windows 10: My Small Business 365 account won't let me login to Admin role

I bought 365 Small Business. I am a single business operator on W11 v23h2 . I can login to 365 and see my financial data and payment history. But unable to login as Admin? Even more frustrating, I cant figure who has been established as Admin so I can change. Any suggestions? Thank you

:)

 

Admin roles in the Microsoft 365 admin center

Hi Elise,

Thank you for your prompt response and clarification. As I understand it correctly, the roles assigned to me in the Microsoft 365 admin center are not affecting anything, right?
So, what permissions do I need to request from my IT heads?

Your assistance is greatly appreciated.

 

Microsoft for small business

I want to suggest that creates a Microsoft small business user ID so that we can log into windows, office, and other products and licenses as a small business. I want to have small business accounts for our small businesses. Where would I make that suggestion, or at what forum would I ask that question? It's no wonder Google products are so popular for small businesses.

 

Microsoft 365 Business - enrolling Windows 10 devices

Hi everyone,

I'm the IT guy for a small business (<20 employees). We have subscription for Microsoft 365 Business and our users are on Windows 10 laptops. When preparing laptop for a new employee, I refer to this article: https://support.office.com/en-us/ar...caa-89a9-48cabf41f193?ui=en-US&rs=en-SG&ad=SG

My questions:

• When I enroll a Windows 10 laptop to Azure AD for a new employee, should I connect it using my own account or the new employee's account? Note: using the new employee's account means that I would have to create it, use it to enroll the laptop, change the
  password, then hand the account over to the new employee.
• I've been recommended to configure Azure AD users (i.e. employees) as non-Administrators on their laptops. Is it recommended to create a "local" administrator account on laptops for my troubleshooting purpose? Note: as the IT guy, I have Global Administrator
  role in Microsoft 365.
• When creating new application management policy for Windows 10, there is option for device type Personal or Company Owned. When enrolling a Windows 10 device, how does Microsoft 365 know that the device is personal or company-owned?

Thanks.