Windows 10: My software is wrongly beeing flagged as virus

Discus and support My software is wrongly beeing flagged as virus in AntiVirus, Firewalls and System Security to solve the problem; Hello, I work on a company that provides a software to sync data from our clients server to our cloud. About 10 days ago, Windows Defender started... Discussion in 'AntiVirus, Firewalls and System Security' started by vrufine, Oct 23, 2020.

  1. vrufine Win User

    My software is wrongly beeing flagged as virus


    Hello,


    I work on a company that provides a software to sync data from our clients server to our cloud.


    About 10 days ago, Windows Defender started flagging our application as trojan and PUA potentially unwanted application, and because of this, our customer can't download and install our software.


    OBVIOUSLY our software DON'T have any kind of viruses or trojan or anything like, but still, Windows Defender is preventing our customer to use it.


    What can I do to "prove" to windows defender that my installer is not a virus? I can't find any guide or article about this.

    :)
     
    vrufine, Oct 23, 2020
    #1

  2. Software, NOT a virus, being flagged and removed by Defender

    An old game that worked fine yesterday is suddenly being flagged and removed by Defender.

    What do I do if Defender has a problem with software I know is legit?

    Will Microsoft take reports on this and make changes to Defender?

    The only way it could be Malware is if there's a tricky virus that can insert itself into this software, even as I download it fresh from the website. Is that even possible?

    The game in question is a Kingdom for Keflings:

    A Kingdom for Keflings!

    ***Post moved by the moderator to the appropriate forum category.***
     
    BradyDalton, Oct 23, 2020
    #2
  3. Jsssssssss, Oct 23, 2020
    #3
  4. My software is wrongly beeing flagged as virus

    Virus software

    Please do also read:

    and also the other interesting and informational topics covered in:
    Best Practices for Safe Computing - Prevention of Malware Infection


    And: Do get a good advertisment blocker. Personally, I use uBlock Origin which not only blocks advertisments but also lots of other unwanted stuff...

    Suggestion to read:


    Hope that helps,

    Julia
     
    Jsssssssss, Oct 23, 2020
    #4
Thema:

My software is wrongly beeing flagged as virus

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