Windows 10: My son cannot log into his PC.

We have tried resetting the password but that doesn't workHis PC is managed through Family. I don't know if this has an impact. I can log in without problems

:)

 

administrator change from me to my son on laptop I bought for him

If your son has an account on the laptop already:

• Go to Control Panel (Windows + X keys together and choose Control Panel from the resulting menu)
• Select User Accounts - Manage Another Account
• Select your son's account and set its type to Administrator
• If you want to delete your own account, close Control Panel, log out, log in under your son's account, go to the same place in Control Panel, Manage Accounts and delete your old account

If your son does not have an account on the laptop:

• Go to Control Panel (Windows + X keys together and choose Control Panel from the resulting menu)
• Select User Accounts - Manage Another Account - Add a new User in PC Settings
• In Settings select 'Family and other People', then 'Add someone else to this PC'
• Create a new account for your son, if you wan you can skip the step to enter your son's email address by clicking 'I don't have this persons Sign-in Information' - 'Add a User without a Microsoft Account'
• Enter your Son's Name and Password if required, set account type as administrator
• If you want to delete your own account, close Control Panel, log out, log in under your son's account, go to the same place in Control Panel, Manage Accounts and delete your old account

 

Onedrive documents syncing with my sons

Hi EV87,

I am Dave, I will help you with this.

The only way that could happen is if he was logged into your PC at some time or you were logged into his PC at some time or if you are sharing a Microsoft 365 account incorrectly.

On your PC, open the Settings App.

Open the Settings App.

Go to Accounts.

Select Emails and Accounts, is your son's Email listed there?

Select Access Work or School, is your son's Email listed there?

 

W10 wiped my son's laptop

Hi Debbie,

It is possible that your son is unable to open his laptop while updating due to a corrupted or incomplete installation. To assist you better, we'd like to gather more information:

• Is your son, getting an error message when he tried to turn on his laptop?
• When he tried to open his laptop, are you able to check if the power light stays on?
• Are you seeing black screen/blank screen when you tried to turn on his laptop?
• What troubleshooting steps has your son done so far to resolve it?

Meanwhile, if you're seeing a blank screen/black screen, we suggest that you follow the steps in this
article on how to troubleshoot black screen errors. You can choose which best describes your issue.

Keep us posted if you need additional help.