Windows 10: My son can't remember his pin number to log into laptop so can no longer reuse laptop.

Discus and support My son can't remember his pin number to log into laptop so can no longer reuse laptop. in AntiVirus, Firewalls and System Security to solve the problem; My son can't remember his pin number to log into laptop so can no longer use laptop.We have tried to go into setting on his phone to change security... Discussion in 'AntiVirus, Firewalls and System Security' started by Paul Davies3, Apr 26, 2023.

  1. PAUL DAVIES3
    Paul Davies3 Win User

    My son can't remember his pin number to log into laptop so can no longer reuse laptop.


    My son can't remember his pin number to log into laptop so can no longer use laptop.We have tried to go into setting on his phone to change security settings but now just says pending on the laptop, any idea how we can get him back on his laptop?

    :)
     
    Paul Davies3, Apr 26, 2023
    #1
  2. ANGUS GALBRAITH
    Angus Galbraith Win User

    Log in on new Laptop - PIN is no longer available...

    I set up my nephews new laptop this morning and now we can't even log intoit. It gives this error, but I cannot access the settings to change the pin.

    <Moderator removed PII>

    I have accessed his outlook account via another laptop but cannot find where to change the PIN.

    Someone please help?

    <Please Read the Code of Conduct -
    Community User Cautions    >

    • Please be careful with your personal information. If you post your email address in a post, it may be used for any purpose by the general public, as this is a public community.
    • Don't post information that could be used by others to steal your identity, like your street address, your phone number, your social security number, or your credit card number.
     
    Angus Galbraith, Apr 26, 2023
    #2
  3. GINNY89
    Ginny89 Win User
    No longer able to use PIN on laptop

    Hi.

    I am able to use my PIN on my tablet and my phone. However, I can no longer use my PIN when signing in on my laptop. It has been many months since I was last able to use it on my laptop. When I select the PIN option now on my laptop, it says I am unable
    to log in this way due to your setup settings. I am unsure what steps to be able to use my PIN again on my laptop. I really, really do not want to use a new PIN if at all possible

    Best regards,
     
    Ginny89, Apr 26, 2023
    #3
  4. ROSE CAL
    Rose Cal Win User

    My son can't remember his pin number to log into laptop so can no longer reuse laptop.

    W10 wiped my son's laptop

    Hi Debbie,

    It is possible that your son is unable to open his laptop while updating due to a corrupted or incomplete installation. To assist you better, we'd like to gather more information:

    • Is your son, getting an error message when he tried to turn on his laptop?
    • When he tried to open his laptop, are you able to check if the power light stays on?
    • Are you seeing black screen/blank screen when you tried to turn on his laptop?
    • What troubleshooting steps has your son done so far to resolve it?

    Meanwhile, if you're seeing a blank screen/black screen, we suggest that you follow the steps in this
    article on how to troubleshoot black screen errors. You can choose which best describes your issue.

    Keep us posted if you need additional help.
     
    Rose Cal, Apr 26, 2023
    #4
Thema:

My son can't remember his pin number to log into laptop so can no longer reuse laptop.

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