Windows 10: My son laptop keep getting a strange grey box when starting it

Discus and support My son laptop keep getting a strange grey box when starting it in Windows 10 Software and Apps to solve the problem; Good morning,My son had an old laptop ASUS, formatted and clean installed Win10 some time ago that had this issue. He has now a new laptop Dell that... Discussion in 'Windows 10 Software and Apps' started by __Crius__, Jan 1, 2022.

  1. __CRIUS__
    __Crius__ Win User

    My son laptop keep getting a strange grey box when starting it


    Good morning,My son had an old laptop ASUS, formatted and clean installed Win10 some time ago that had this issue. He has now a new laptop Dell that has the exact same problem again.The problem itself is that whenever he start the laptop up from being hibernated or shut off, instead of the desktop icons he sees a small grey rectangle in the top left. Clicking or moving it is possible and to be honest it resemble the title bar of a window. Double clicking it make it disappear close? and the desktop icons reappears.I tried identifying which process it is using ProcessExplorer but it comes

    :)
     
    __Crius__, Jan 1, 2022
    #1
  2. MOMENTOMOIR
    MomentoMoir Win User

    Cheap Photo box that will get the job done

    WEll i took on this project for PP hes a hardware reviewer and wants to get the professional looking pics for the Pc parts

    Materials:
    • Big cardboard box
    • a razor
    • white material 3 yards
    • cone lights
    • stapler
    • medical tape
    • pvc pipe about 6 inches longer than your box
    • white paint any cheap finger paint would work
    the project I'm guessing will cost me $30 if it works out properly
    I will post pictures and step by step as i do it
     
    MomentoMoir, Jan 1, 2022
    #2
  3. ROSE CAL
    Rose Cal Win User
    W10 wiped my son's laptop

    Hi Debbie,

    It is possible that your son is unable to open his laptop while updating due to a corrupted or incomplete installation. To assist you better, we'd like to gather more information:

    • Is your son, getting an error message when he tried to turn on his laptop?
    • When he tried to open his laptop, are you able to check if the power light stays on?
    • Are you seeing black screen/blank screen when you tried to turn on his laptop?
    • What troubleshooting steps has your son done so far to resolve it?

    Meanwhile, if you're seeing a blank screen/black screen, we suggest that you follow the steps in this
    article on how to troubleshoot black screen errors. You can choose which best describes your issue.

    Keep us posted if you need additional help.
     
    Rose Cal, Jan 1, 2022
    #3
  4. CHICKEN PATTY
    Chicken Patty Win User

    My son laptop keep getting a strange grey box when starting it

    Cheap Photo box that will get the job done

    keep us posted. i'll be interested in this as i've been wanting to do one for a while.
     
    Chicken Patty, Jan 1, 2022
    #4
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My son laptop keep getting a strange grey box when starting it

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