Windows 10: My son was forced to recreate an account and everything is lost

Somehow my son's account disappeared and he was forced to use his email address and create another. He used the account and has been active. Now he has lost all of the games I purchased for him there

:)

 

Son setting the clock back to overcome screen time restrictions

Hello,

It appears that you're having issues regarding the Screentime option of your Parental Control feature. For us to effectively assist you with your concern, we would like to know the following:

• Do you have a different child account on your computer that has the same problem?
• Have you tried recreating your son's child account?
• What troubleshooting steps have you taken to resolve the issue?

 

Weird account name and lost Administrator rights.


Well, I know what I would do.

Under Settings, Accounts, Family & other users, then under Other users, add someone else to this PC. Then click the link for "the person I want to add doesn't have an email address". Then click the link for "Add a user without a Microsoft account". Then enter a temporary user name like TempAdmin. When the account appears in the Other Users list, click on it. Click change account type. Make the temporary account an Administrator.

Log in as the temporary administrator account, and copy all the files you want to keep from both the Andrius folders under Users to the temporary account's folder. Then delete whatever Andrius users are listed under settings, accounts. Go back to the Users folders and delete any remaining Andrius folders in there. Reboot the computer, log in as the temporary administrator and recreate an Andrius account using the exact same steps you made the temporary account - you can convert it to a Microsoft account if you want later.

Then do the rest of the steps to copy all your files back and delete the temporary administrator account.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code: