Windows 10: My sound cuts in and out during voice calls.

Discus and support My sound cuts in and out during voice calls. in Windows 10 Gaming to solve the problem; I'm having a very frustrating problem. When it comes to voice calls on for example Zoom, Microsoft Teams, Skype, Vonage, the speaker and microphone... Discussion in 'Windows 10 Gaming' started by servo75, Sep 25, 2022.

  1. servo75 Win User

    My sound cuts in and out during voice calls.


    I'm having a very frustrating problem. When it comes to voice calls on for example Zoom, Microsoft Teams, Skype, Vonage, the speaker and microphone will sometimes cut out randomly for several seconds. This issue does not affect sound overall so I don't know I have the problem until I'm already on a client call!The only thing that fixes this problem right now is a reboot. What should I look at?I'm running Windows 10 Pro, this problem has been happening for quite some time.

    :)
     
    servo75, Sep 25, 2022
    #1

  2. Sound cuts out when in game and call

    Hello Lilium,

    We realize the inconvenience you are experiencing with Sound cut's out in between games and calls. We will certainly help you.

    • What happens when you only play the game and not use any other application? Does the sound stay?
    • Have you installed all pending Windows updates?

    For now we suggest you to try the steps from the link below and check if it helps:

    Fix sound problems

    Let us know the status of the issue. We will be happy to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Sep 25, 2022
    #2
  3. Brink Win User
    Google Voice now available to make and receive calls in Gmail

    Source: G Suite Updates Blog: Google Voice Improvements: Use in Gmail and transfer calls
     
    Brink, Sep 25, 2022
    #3
  4. Liliumcat Win User

    My sound cuts in and out during voice calls.

    Sound cuts out when in game and call

    My headset's sound cuts out when i'm calling my friends and playing games at the same time. This usually happens 30-40 minutes in. It happens with every single program that we have tried, including
    skype, curse voice, discord, and even facebook (since we were pretty desperate). I have recently purchased a Steelseries Siberia 150 headset, however I doubt that the headset itself is malfunctioning, since I was having issues with my previous headset too.

    When the sound cuts out, I can't hear anything from the call or the game, and my friends can't hear me. Reconnecting to the game solves the in-game sound issues, but doesn't affect the call, obviously. I've
    noticed that the sound sometimes cuts out in a pattern. I can hear in-game sounds for roughly 2 seconds, and then can't hear anything for another 2, and this repeats consistently. Youtube remains unaffected, and I can hear everything on it when the sound in
    game is gone.

    I've noticed that these issues are nowhere near as common when I am not calling anyone, and practically never happen when I am playing offline games.

    Kind of desperate at this point, so any suggestion is completely welcome. Thanks in advance!
     
    Liliumcat, Sep 25, 2022
    #4
Thema:

My sound cuts in and out during voice calls.

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