Windows 10: My Sound mIxed options wont work.

Basically I open my PC, I realised that my headphones were disconnected, this happens on a daily basis so I went to settings and found that my main headphone device was not there. I was pretty confused so I checked steelseries and it said, 'Not connected.' So now I am proper confused and do not know what to do. *By the way, my main imput is an Arctis Nova 3.*

:)

 

Windows 10 Stereo Mix

Hi Nicholas,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused.

I suggest you to follow the methods below and check if it helps:

Method 1:

Try the following steps to enable the stereo mix and check if that help.



a) Right click on the audio icon in your system tray and select “Recording Devices” to open the Recording device settings in the “Sound” window.



b) In the pane, right-click on a blank area, and make sure both “View Disabled Devices” and “View Disconnected Devices” options are checked. You should be able to see the “Stereo Mix” option appearing.



c) Right-click on “Stereo Mix” and click “Enable” to be able to use it.



This should enable the “Stereo Mix” on Windows



Method 2:

If the issue persists then I suggest you to uninstall and reinstall the sounds card driver and check if it helps.

• 
  Right Click on Start, Select Device Manager.
  
• 
  Find and double-click the category of device whose driver you wish to uninstall.
  
• 
  Right-click the device, and click Uninstall.
  
• 
  Windows will prompt you to confirm the device’s removal. Click
  OK to remove the driver.
  
• 
  After the uninstallation is complete, reboot your computer as soon as possible
  

Hope the above information helps. Reply with necessary information and the result to help you further. Thank you.

 

Sound drivers not working.

Hi Josh,

I suggest you follow the given steps and check if it helps:

Step 1: I suggest you to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 2: I suggest you to refer to the below Microsoft help article, try the troubleshooting steps suggested and check if it helps.

Fix sound problems

Click on the drop down arrow beside Check Device Manager for different options to troubleshoot.

Please do let us know if you need further assistance. We will be glad to assist.

Thank you.

 

Sound Not Working

Hi Enna,

I realize the inconvenience you are facing in accessing the sound on your device. Do not worry we will help you with this issue.

Provide us additional information for better assistance:

• What is the make and model of your device?
• What is the complete error message/ error code of this issue?

This issue might have occurred due to corrupted/ outdated audio drivers after performing reset on your device.

Let us try few of the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 2: I suggest you to check if there are any drivers with yellow exclamatory mark in the Device Manager.

• Press Windows + X from the keyboard, click on
  Device Manager.
• Right click on the detected driver, click on Properties
  and check the device status.
  

Step 3: I suggest you to refer to the below Microsoft help article, try the troubleshooting steps suggested and check if it helps.

Fix sound problems

Click on the drop down arrow beside Check Device Manager for different options to troubleshoot.

Hope it helps. Reply to the post with accessing the audio on your device for further assistance.

Thank you.