Windows 10: My Soundcore Liberty 4 NC Stereo won't connect to my laptop but hands-free AG audio does.

When I connect my ear buds to my laptop only the hands-free AG audio connects, the stereo does not connect and is shown as greyed out and disconnected in the sound control panel. I have tried everything I can find but no one seems to have the same problem. I have an Acer Aspire 5 laptop with windows 10.

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Bluetooth Hands Free AG and Stereo Audio Interaction

I'm trying to use my bluetooth headphones, Sony WH-1000xm3's, and when paired with my laptop running windows 10, it gives me 2 options for audio: Hands-Free AG and Stereo, as well as 1 option for the microphone: AG Hands-Free. The issue arises when the AG Hands-free option has very poor audio quality compared to stereo or analog connections, which would normally be okay, except I cannot use the stereo audio option unless I disable the AG Hands-Free Service in the control panel, which also disables the microphone I want to use.

I've tried the following, and some other things that I forget: Re-installing audio drivers, reconnecting the device via bluetooth, and nearly every surface-level option relating to audio inputs and outputs.

I'm aware similar problems have been posted, but none of them are exactly the same to what I'm describing.

Any help would be greatly appreciated.

TLR When Hands-Free Telephony is enabled, I can use the mic but the stereo audio doesn't work, and when it's disabled, the audio is good but I have no microphone.

 

Hands Free AG Audio is not working

My Bluetooth headphone set has Hands Free AG audio and stereo audio. My stereo audio working but my AG audio is not. how do I fix it? I can't hear anything when I switch on Hands Free AG Audio

 

Cant connect headphones hand free ag audio

I am not able to connect to my headphones hands free ag audio

when i go to sounds in control panel the stereo is connected but hands free ag audio is disconnected but if i right click on it and click connect it doesnt connect it doesnt even show any error

Please solve my problem