Windows 10: My speaker is cutting I have logged troubleshooting and they found out that the problem is...

My speaker is cutting I have logged troubleshooting and they found out that the problem is from my Audio Drive, but they couldn't solve it. What should I do?

:)

 

Sound cuts out on Right speaker


Relevant info first:
Windows 10 Home Anniversary Edition 1607
Realtek High Definition Audio Driver 6.0.1.7541.
Logitech LS21 active speakers

For whatever reason, even during playback, the sound will cut out in the right speaker. Unplugging and plugging it back in solves the problem for a little while (1hr/2hr?).
What I've tried so far.

1. Chose a different output port. Problem continues
2. Used Bluetooth headset. Problem not present.
3. Used USB Playstation 2 sound adapter. Problem partially continues. The sound in the Right speaker is very low, but not mute as in the usual case.
4. Reinstalled Realtek driver. No change. Installed x64 driver. No change
5. Tried to find different USB sound driver. Logitech did not have one for the 97078
6. Sound is consistent and fine on HDMI TV. The sound connection is going through the HDMI port on the Geforce GTX 660

So I don't know what the deal is. I'm thinking it might be the Gigabyte motherboard (GIGABYTE H81M-D2V) but it could be system as well. I'm also tempted to hook up a radio or phone to the speakers to see if the Right speaker cuts out there as well.

 

Speakers suddenly having problems

Hi Alex,

As you are facing issues with accessing the speakers on your device. Do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Have you made any changes to the operating system that might have resulted in this issue?
• Are you referring to the external speakers/ laptop speakers?
• If you are referring to external speakers, were you able to detect the device?

Let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.

 

speakers

Hi Charlie,

Corrupted or outdated drivers may be one of the possible causes why your speakers are not working properly. To efficiently assists you, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Have you tried updating your drivers?
• Have you tried connecting your speakers to another computer and check if the issue still persists?
• Have you tried using other speakers and check if the issue still persists?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow the steps in this article on how to troubleshoot sound problems.

Let us know if you need additional help.