Windows 10: My Spotify music app is not working

Oliver Martin3 · Jul 3, 2025 at 3:17 AM

My Spotify music app is not working..for 3 weeks it says error try again with the flag icon at the top. I have 247 songs and Spotify premium is free for 6 months..in the middle of a playlist it says error try again..I have talked to so many people and what they tell me is not working.please help me

:)

Brink · Jul 3, 2025 at 3:18 AM

Microsoft to bring Spotify to Groove Music Pass customers

Music Pass support in Groove and music purchase in the Windows Store to be discontinued; the Groove Music app will continue to support playback and music management of owned content.

With the continued advancement of music streaming today, all the world’s music has become easily accessible across a variety of devices, unlocking new ways to discover and experience music. As we continue to listen to what our customers want in their music experience we know that access to the best streaming service, the largest catalog of music, and a variety of subscriptions is top of the list.
Which is why we’re excited to announce that we’re expanding our partnership with Spotify to bring the world’s largest music streaming service to our Groove Music Pass customers. Beginning this week*, Groove Music Pass customers can easily move all their curated playlists and collections directly into Spotify. Plus, you may be eligible for a 60-day free trial of Spotify Premium.**

We will continue to invest in and update the Groove Music app on all Windows devices to support playback and management of owned music, but after December 31, 2017, the Groove Music app will no longer offer the option to stream, purchase, and download music.

Transition your music with just a few clicks

Beginning this week for Windows Insiders and rolling out broadly next week**, Groove Music Pass subscribers will be able to easily transition existing music collections and playlists to Spotify with a few clicks.

Here’s how:

1. Launch the latest Groove app: Log into the latest Groove app version from the Windows Store or Xbox One. Once you’re signed into your account, you’ll see a pop-up window from Spotify with instructions on how to login or create a Spotify account.

2. Log in to Spotify:

If you have an existing Spotify account, you’ll be prompted to input your username and password.

If you’re new to Spotify, and on your PC, you’ll be asked a few basic questions to help you create an account, starting with a username.

3. Move your music: After signing into your Spotify account, we’ll move your music collection and playlists from Groove Music to Spotify.

4. Play music in Spotify: The process of moving your music to your Spotify account will take a few minutes. After completing step three, you’ll be able to listen to your music library in the Spotify app!

Spotify is the world’s largest music streaming service

With Spotify on Windows, music fans will enjoy an incredible music streaming experience with a catalog of more than 30 million songs, popular playlists like Today’s Top Hits, RapCaviar, and Rock. This, plus on-demand access across all your devices (PCs, mobile phones, tablets, home entertainment systems, cars, gaming consoles, including the recently launched Spotify on Xbox One, and more).

Whether you prefer to curate your own playlists or seek inspiration from others, Spotify’s extensive music library offers everything from the classics to classical, pop to hip hop, jazz, country, and the list goes on! Spotify also offers music fans a personalized music experience with playlists like Discover Weekly and Release Radar, so you can always hear your next favorite song.

Exploring the music collection is as simple as searching keywords, browsing playlists, or discovering new music through tunes picked just for your taste.

More partner music experiences to choose from

The Windows Store offers a variety of music services in addition to Spotify, allowing customers to stream or download their favorite tunes wherever they are. Visit the Windows Store for a complete list of music services available.

Our partners are at the center of delivering great experiences on Windows and enabling them to shine on our platform is a top priority. By collaborating closely with industry leaders like Spotify, we can deliver the music customers want and focus on new and innovative ways to experience music.

Thanks to our community for your support on this journey. Feel free to check out the FAQs.

*An update to the Groove Music app including the ability to move music to Spotify, will be available for Windows Insiders beginning this week. The Groove Music app update for Windows 10 and Xbox One devices will roll out broadly the week of October 9, 2017 and will enable Groove Music Pass customers to move existing music collections and playlists to Spotify. Groove Music Pass content will be available to move to Spotify until at least January 31, 2018.

**To find out whether you may be eligible for a 60-day free trial of Spotify Premium, check out our FAQ.
Click to expand...

Source: Microsoft to bring Spotify to Groove Music Pass customers - Windows Experience Blog

Brink · Jul 3, 2025 at 3:18 AM

Microsoft to bring Spotify to Groove Music Pass customers

Music Pass support in Groove and music purchase in the Windows Store to be discontinued; the Groove Music app will continue to support playback and music management of owned content.

With the continued advancement of music streaming today, all the world’s music has become easily accessible across a variety of devices, unlocking new ways to discover and experience music. As we continue to listen to what our customers want in their music experience we know that access to the best streaming service, the largest catalog of music, and a variety of subscriptions is top of the list.
Which is why we’re excited to announce that we’re expanding our partnership with Spotify to bring the world’s largest music streaming service to our Groove Music Pass customers. Beginning this week*, Groove Music Pass customers can easily move all their curated playlists and collections directly into Spotify. Plus, you may be eligible for a 60-day free trial of Spotify Premium.**

We will continue to invest in and update the Groove Music app on all Windows devices to support playback and management of owned music, but after December 31, 2017, the Groove Music app will no longer offer the option to stream, purchase, and download music.

Transition your music with just a few clicks

Beginning this week for Windows Insiders and rolling out broadly next week**, Groove Music Pass subscribers will be able to easily transition existing music collections and playlists to Spotify with a few clicks.

Here’s how:

1. Launch the latest Groove app: Log into the latest Groove app version from the Windows Store or Xbox One. Once you’re signed into your account, you’ll see a pop-up window from Spotify with instructions on how to login or create a Spotify account.

2. Log in to Spotify:

If you have an existing Spotify account, you’ll be prompted to input your username and password.

If you’re new to Spotify, and on your PC, you’ll be asked a few basic questions to help you create an account, starting with a username.

3. Move your music: After signing into your Spotify account, we’ll move your music collection and playlists from Groove Music to Spotify.

4. Play music in Spotify: The process of moving your music to your Spotify account will take a few minutes. After completing step three, you’ll be able to listen to your music library in the Spotify app!

Spotify is the world’s largest music streaming service

With Spotify on Windows, music fans will enjoy an incredible music streaming experience with a catalog of more than 30 million songs, popular playlists like Today’s Top Hits, RapCaviar, and Rock. This, plus on-demand access across all your devices (PCs, mobile phones, tablets, home entertainment systems, cars, gaming consoles, including the recently launched Spotify on Xbox One, and more).

Whether you prefer to curate your own playlists or seek inspiration from others, Spotify’s extensive music library offers everything from the classics to classical, pop to hip hop, jazz, country, and the list goes on! Spotify also offers music fans a personalized music experience with playlists like Discover Weekly and Release Radar, so you can always hear your next favorite song.

Exploring the music collection is as simple as searching keywords, browsing playlists, or discovering new music through tunes picked just for your taste.

More partner music experiences to choose from

The Windows Store offers a variety of music services in addition to Spotify, allowing customers to stream or download their favorite tunes wherever they are. Visit the Windows Store for a complete list of music services available.

Our partners are at the center of delivering great experiences on Windows and enabling them to shine on our platform is a top priority. By collaborating closely with industry leaders like Spotify, we can deliver the music customers want and focus on new and innovative ways to experience music.

Thanks to our community for your support on this journey. Feel free to check out the FAQs.

*An update to the Groove Music app including the ability to move music to Spotify, will be available for Windows Insiders beginning this week. The Groove Music app update for Windows 10 and Xbox One devices will roll out broadly the week of October 9, 2017 and will enable Groove Music Pass customers to move existing music collections and playlists to Spotify. Groove Music Pass content will be available to move to Spotify until at least January 31, 2018.

**To find out whether you may be eligible for a 60-day free trial of Spotify Premium, check out our FAQ.
Click to expand...

Source: Microsoft to bring Spotify to Groove Music Pass customers - Windows Experience Blog

Brink · Jul 3, 2025 at 3:18 AM

Listen to Music You Love with All-New Free on Spotify

Music is the great connector. It unites us across markets, ages, backgrounds, languages, preferences, political leanings and income levels. At Spotify, we believe in music for everyone—and today, we are one step closer to making that a reality as we unveil a new, improved, and more personalized way to discover music and listen to what you love on Spotify, for free.

The new ad-supported Spotify is a natural next step as Spotify continues to innovate and evolve for the needs of our users, and will be rolling out globally to all users of Spotify on iOS and Android. With a new design on mobile, Free on Spotify includes a number of new features to make the listening experience more tailored to what you need to hear, now.

“Our customers always tell us that music discovery and listening is a personal experience, and we are enhancing the free experience with this in mind,” said Babar Zafar, VP of Product Development at Spotify. “This is the beginning of an evolution for Spotify and we will continue to make improvements that mirror our customers’ needs. This is not only about giving users a more customized free experience from the day they sign up, but giving them more control over their listening experience so they can easily find and stream their favorites anytime, from anywhere.”

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On-demand playlists

We want all users to have more control over the listening experience so everyone can both discover new artists and return to old favorites. Fifteen new on-demand playlists offer the ability to pick and play any track within our curated lists—without skipping tracks or waiting on shuffle to bring up the music you love. These on-demand playlists will be unique to you, based on your musical tastes, and may include Spotify-curated playlists ranging fromRapCaviar and Viva Latino to Ultimate Indie and Alternative R&B as well as personalized playlists like Discover Weekly, Release Radar, and Daily Mix.

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More personalized

With Spotify for free, users gain easy access to favorite songs and discovering new music is made simpler—and it’s personalized for you. When you sign up, we’ll ask you about the artists you love, and we’ll deliver curated playlists that match your musical taste and personalized playlists, like Daily Mix. These new playlists are easily accessible on the new Home screen, which is always being updated based on your listening activity.

Make Spotify yours

Tell us which songs and artists you LIKE ♡ (or HIDE ⃠ ) as you listen. Tap the ♡ to quickly save songs to your Favorites playlist and tap the ⃠ icon to hide songs you don’t want to hear. Recommendations will improve the more you listen and denote preferences.

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Create your own playlists

Playlists are the key to creating a mood, whether it’s morning workout or weekend dance party, and now it’s even easier to create and edit a playlist with Spotify. Just give your playlist a name, search and preview specific tracks, and add to your playlist. As you save songs, we’ll continue to suggest more songs that we think you will like.

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Play music using less mobile data with Data Saver:

Music should be accessible to everyone, in every market—the love of a great song is what connects communities and cultures across the world. But many users of Spotify for free around the world aren’t able to enjoy music whenever they want, because of the volume of mobile data streaming typically uses. That's why we created Data Saver, a simple toggle switch that optimizes the listening experience to use less mobile data when listening to music.

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The new free experience will be available on iOS and Android and will be rolling out globally to all markets in the coming weeks.

Happy Streaming!
Click to expand...

Source: Spotify - Personalized Discovery: Listen to Music You Love with All-New Free on Spotify

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