Windows 10: my surface 3 cant rotate

can u help me to solve my problem...

my my surface 3 cant rotate and why my rotate button also disappear form my surface setting.


tq

:)

 

Auto rotate not working properly in Surface Pro 3

Hi,

Thank you for being a part of Windows 10.

I would suggest you to try the steps from the following link and see if that helps.

Troubleshoot Surface screen rotation

https://www.microsoft.com/surface/e...ot-surface-touchscreen-rotation?os=windows-10

Hope this helps. Let us know if you have any other issues with Windows in future.

 

Surface Book - Windows 10 : Auto screen rotation missing

Hello -

I also had this same problem (locked in landscape mode, no Rotate Lock/Unlock button, Surface wouldn't auto-rotate). Multiple restarts alone (with or without the keyboard) did not fix it. I was able to restore the Rotation Lock icon (and auto-rotate) with
the following steps:

• Remove the surface keyboard (while on)
• Manually set the display to portrait (Settings --> System --> Display --> Orientaton (portrait)
• Restarted the Surface

After my device restarted, the Rotation Lock icon was back and my Surface would auto-rotate again.

This has only happened to me once and this was the only fix that worked for me (other options mentioned in the forums didn't work). I hope that helps!

 

Surface Pro 3

Hi ChrisWaters3,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below information:

1. Does the battery drain out, if the tablet is not connected to peripherals?
   
   
2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)
   

I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
However, I suggest you to follow the troubleshooting steps mentioned below:

Method 1: Check the drivers.

Step1: Battery driver

1. Press Windows andR
   key together on your Keyboard.
2. Type devmgmt.msc and hit enter.
   
3. Click on view on top > Select Show hidden devices.
   
4. Expand the Batteries option from the list.
   
5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
   Properties.
6. Click on Driver tab > check if you have the option to
   Roll Back Driver.
7. If yes, Roll back the driver or uninstall it and restart the computer.
   

Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

Step 2: Keyboard driver.

1. In the Device manager, go to ‘Other devices’, you will find
   Unknown devices.
   
2. Double tap on the unknown device > click on
   Driver tab> click on update driver.
   
3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
   
4. Select keyboard, then click ‘Next’.
   
5. Select HID Keyboard device and click finish.
   

Method 2: Run the toolkit.


Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

I would suggest you to run the toolkit provided by Microsoft on
Fix common Surface
problems using the Surface Diagnostic Toolkit

If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
Surface Pro 3 Battery
FAQ for the Surface Pro Embedded Controller Firmware update.


Hope it helps.

Roohi Taj S

Microsoft Community - Moderator