Windows 10: My surface laptop will only enter open networks. I have the correct password for a secure...

My surface laptop will only allow me to enter open wi fi networks. Whenever I have to enter a password then I cannot enter the network. There are many other users on the secure network so I know I am using the correct password but the surface laptop will not allow me to access the internet.

:)

 

Enter Network Credentials Refuses Correct Home Network Password

As of this week I have two desktop computers on my home network, one a 10-year-old Windows 7 with a 2-year-old SSD HD, the other a new Windows 10 model. Every time I attempt to save or open anything cross network from one computer to the other, or access
the other computer's files I get a box headed "Windows Security" with the text "Enter your credentials to connect to [my computer's name]". Below, it lists my correct network name, a field for me to enter my password, and a "Remember my credentials" checkbox.

Only needs to work once, I guess, thanks to that check box, but every time I enter the correct network password it says "The user name or password is incorrect."

What I'm putting in is my network password. If it's asking for my PC password, I can't because, by choice, I never set one up. It boots straight to the desktop, same as I've set up Windows 10 to on the new computer. If it's asking for a PC password, not
a network password...then I don't know what to do.

But, like I said, it displays my network name right above the password box and my PC's name a line and a space above that. I've seen discussions and replicas of the box online, but no solution I could understand.

One more bit of the puzzle:

As an experiment, I tried to open a file from the Windows 10 desktop on the older computer over the network. The new computer doesn't show up at all. But the Windows 10 computer's save or open boxes do find the old computer.

thanks

fg

 

network security

Netgear Wireless Router Setup and Security
The use of wireless routers and access points is allowed on the Lycoming College Resnet. If you do plan on setting up a wireless router it is your responsibility to properly configure and secure your wireless router for both your own personal privacy and overall network stability. On this page you will find instructions on how to properly setup your wireless router.


Netgear WGR614 54Mbps Wireless Router
Begin setup of your Netgear Wireless Router by first reading the instructions in the included manual, and following their guidelines for plugging in and initializing the access point. The first few steps in this guide should coincide with the information found in the manual, however we will follow up with important information on how to secure your wireless access point.
After powering up the router, use an ethernet cable to connect your computer to one of the ports on it marked 1 through 4. Next open a web browser window on the connected computer and type http://192.168.1.1 into the address bar and press enter. This will take you to the Netgear Smart Wizard welcome page, click OK to begin the configuration. The router will attempt to detect the type of connection you have and the next message you receive should be Dynamic IP (DHCP) Detected, click Next once you see this.
Next you will enable the wireless capability of your router. In the dropdown box for the region where you are located select United States from the list. On this screen you should also change the Wireless Network Name (SSID) from its default value to something unique so that your Base Station will not be confused with another. Click Next.
You should now see a message confirming that your connection is working and wireless is enabled. However, your are not secured yet. Read the notes and click Done. Then direct your browser to Router Login & Setup | NETGEAR to continue the configuration. A window will pop up prompting you for your login and password, enter admin for the username and password for the password, then click OK.





Accessing the router settings through a web browser.



Once you have logged in you will see the main configuration page (shown above). Now click on the Wireless Settings at the left of the page. In order to password protect your wireless network select the WEP (Wired Equivalent Privacy) option under the Security Options and then under the Security Encryption (WEP) section that appears, select 128 bit next to Encryption Strength. Choose a password between 6 and 8 characters and type it into the Passphrase box under the Security Encryption (WEP) Key heading. Then click Generate. Finally click Apply. You may also select WPA encryption, however not all network cards support this, so check your documentation first.
Next look for the Advanced section heading on the left side of the page and click on this Wireless Settings section. Disable the SSID broadcast option by unchecking the second box in this section and then click on the Setup Access List button.
On this page (seen below) check the box to Turn Access Control On and click on the Apply button to save this setting.
Now click on the Add button, this will display a Wireless Card Entry heading. This is where you will choose a name and enter a MAC Address, also known as Physical Address, for each computer that you will be using to connect to your wireless network. If you don't know how to get this information follow the steps here. Once you have finished, click the Apply button.






Creating an Access Control List will prevent unauthorized computers from using your connection.


Finally click on the Set Password link on the left of the page under the Maintenance heading. Change the default password for accessing your wireless router setup pages by first typing the old one, password, into the appropriate field and then entering a new one into the New Password field and confirming it. This should be a different password than the one you setup for WEP encryption, but should also be at least 6 to 8 characters in length. Click the Apply button.


Your Netgear Wireless Router is now secure.

 

Windows 10 1511 wireless network key not correct

Hi Richard,

Thank you for posting your response, we appreciate the time and effort that you have invested in to fix the issue.

I would suggest that you refer to the steps below on How to find your Network Security key.

• Connect your PC to the router using a network (Ethernet) cable.
• 
  Open a web browser and enter the IP address for your wireless router into the search bar (for example, 192.168.1.1 or 172.16.0.0). You can find the default IP address in the documentation that came with your router.
  
• 
  Enter the user name and password to open the router settings webpage. Most router documentation contains a default user name and password.
  
• 
  On the router settings webpage, look for a wireless or wireless settings option. Depending on the router manufacturer, this might be a tab, icon, or option in a task pane.
  
• 
  On the wireless settings page, look for a security or wireless encryption setting. The security key (sometimes called a network key, a passphrase, or a network password) should be listed nearby.
  

I would also suggest that you try to reconfigure your wireless connection and check.

Hope this information helps.