Windows 10: My system does not reboot

Hi all,I have a big problem with a low level pc which I made the huge mistake to buy.After 3 months of satisfactory usage the system did not boot, I got the screen in fig 1 or 2 if I type ESC.I contacted the vendor and he told me to reinstall Win 10 pro. It seemed to work but at reboot again I was in fig. 1.I also tried to recover a disk image, with identical result: installation successful but reboot in fig.1They recalled the PC and after a few days they claimed some money for the service stating that they had to install some drivers; they did not reply neither to my question to name the d

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Continual System Reboot

There is a possibility that this issue might have occurred due to corrupt system files in the system.

So to diagnose whether there are no corruptions, we suggest you to try the following methods and check if it helps.

Method 1: Run inbuilt system maintenance troubleshooter and check if it works.
Please follow the steps given below.

• 
  Type Troubleshooting in search bar and click
  Troubleshooting.
  
• 
  Now click on view all option.
  
• 
  Click on System maintenance and follow the prompts to run the troubleshooter.
  

Method 2: We suggest you to perform clean boot and check if any third party apps are causing the issue.
Placing the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue.

Please refer to the article below for steps to perform a clean boot.

How to perform a clean boot in Windows

Once you are done with the troubleshooting, perform the steps in "How to reset the computer to start as usual after troubleshooting with clean boot "to reset computer as usual.

Let us know the result.

 

system on reboot loop

Hi Jordan,

Thank you for posting your query on Microsoft Community.

I would appreciate if you could answer a few questions to narrow down the issue.

• What is the make and model of the computer?
• What was the reason for you to perform factory reset?
• Which was the previous operating system installed on the computer?

I suggest you to download the Windows 10 ISO and perform automatic repair.

Download Windows 10

Steps to perform repair:

a) Insert the installation DVD or USB
and boot Windows from it.

b) In the ‘Windows setup’ page select the language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Continual System Reboot

The system is a generic PC running the Windows 10 64-bit OS. All available updates are automatically installed. Within a very short time period, and all of a sudden, the computer reboots. For example, I could be working in a Word document, step away from
the computer for a few minutes and when I return I am on the log in screen.

Today the computer rebooted itself four times and the day is not over. As a first step I ran Windows Defender Full Scan and during the scan the computer rebooted and I found myself at the login screen.

Does anyone have any ideas, thoughts, or any suggestions? All products installed are from the Microsoft Store (Alumni Member.) Only recently has the repeated rebooting started.

Please, I need your assistance.

EB