Windows 10: My system goes to automatic restart while I am working, it says "Your Device Ran into a...

I contacted Lenovo twice.Laptop: Lenovo Ideapad Gaming: Ryzen 5000 series, AMD- CPU & NVIDIA - VRAMFirst time: They asked me to re-install the windowsSecond time: Motherboard was changed Windows reinstalledThe issue is still happeningIt is a new device, just 3 months old.

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System restarts automatically?????HELP!!!!!

Turn off Windows Automatic Restarts so you can see what type of BSOD the system is popping.

 

System shut downs automatically without notification and restarts on Windows 10

Hello James,

As you are facing issues with automatic restart of the device while performing tasks on your device, we will help you with this issue.

Provide us additional information to assist you better:

• Does this issue persists while performing any specific task on your device?
• Have you made any changes to the operating system that might have resulted in this issue?
• What is the complete error message/ error code when the system restarts automatically?

I suggest you to disable automatic restart on system failure. This prevents Windows from automatically restarting if an error causes Windows to fail.

Follow the below steps.

• Press Windows + E keys on the keyboard to open File Explorer.
• Right click on My Computer/This PC and Select
  Properties.
• Click on Advanced system settings on the left navigation pane. (Enter the admin credentials if prompted)
• Click on the Advanced tab.
• Under the Startup and Recovery,
  select Settings.
• Uncheck the option Automatic Restart
  under System failure.
• Click on OK button and close the window.

Try to use the computer now for some time. Check if the computer is restarting now.

Hope it helps. Kindly update the status with the required information. We will be happy to help you.

Thank you.

 

Automatic Re-Booting

Hi,

Windows could be set to restart automatically when certain system errors occur. A BIOS update can also resolve the issue. We suggest that you follow the steps below to turn off automatic restart option:

• In Windows, search for and open View advanced system settings.
• Click Settings in the Startup and Recovery section.
• Remove the check mark next to Automatically restart under
  System Failure, then click OK.
• Restart the computer.

If the error still occurs, we suggest that you contact your manufacturer to update the hardware driver and BIOS.

Let us know how it goes.