Windows 10: my system is showing an error "you must be online the first time to complete your account...

my wife can sign on into her account, but i cant. how do i get into my account???

my system is showing an error "you must be online the first time to complete your account setup " in window 10

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

my system is showing an error "you must be online the first time to complete your account setup " in window 10

Hi Simar,

I realize the inconvenience you are facing in accessing the operating system as you are not able to log-in. Do not worry we will help you with this issue.

I suggest you to access the Command Prompt from the lock screen to enable built-in administrator account as you cannot access the operating system. Try the below troubleshooting steps and check if it helps.

Follow the below steps:

• From the Lock screen, click on
  Power button.
• Press and hold the Shift key from the Keyboard and Click on
  Restart
• Click on Repair your computer.
  
• Click on Troubleshoot and in the Advanced options.
• Select Command Prompt.

• net user administrator /active: yes (Check for the spaces)

Now log off from the current user and try to login to the administrator account that is enabled.　

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Once you are on Built-in admin account create a new Microsoft account/ access the local account and check if it helps.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code: